Register your device

Step 1

  • Open and log on to Mobile Business Banking.
  • You’ll need to have the most up-to-date version of the app. 

Step 2

  • In the app, we’ll ask you to finish registering your device by sending you a One Time Passcode (OTP). 

Step 3

  • Check your details are correct and tap ‘Continue’.
  • We’ll then send an OTP to the mobile phone that’s registered to your account.

Step 4

  • If the number that’s registered to your account is incorrect, tap ‘Change your number’.
  • You’ll need to make sure the number is right so you can get your OTP.

Step 5

  • Enter your OTP and tap ‘Continue’. Never share an OTP with another person, not even a Santander employee.

Step 6

  • Your device will now complete the registration process to register the app.

Step 7

  • Registration is complete when you see the message ‘Use Face ID/Touch ID/Biometrics to log on’.
  • If you don’t use any of these, then you can just log on as you normally would using your existing details.    

Step 1

  • Open and log on to Mobile Business Banking.
  • You’ll need to have the most up-to-date version of the app. 

Step 2

  • In the app, we’ll ask you to finish registering your device by sending you a One Time Passcode (OTP). 

Step 3

  • Check your details are correct and tap ‘Continue’.
  • We’ll then send an OTP to the mobile phone that’s registered to your account.

Step 4

  • If the number that’s registered to your account is incorrect, tap ‘Change your number’.
  • You’ll need to make sure the number is right so you can get your OTP.

Step 5

  • Enter your OTP and tap ‘Continue’. Never share an OTP with another person, not even a Santander employee.

Step 6

  • Your device will now complete the registration process to register the app.

Step 7

  • Registration is complete when you see the message ‘Use Face ID/Touch ID/Biometrics to log on’.
  • If you don’t use any of these, then you can just log on as you normally would using your existing details.    
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