Santander officially opens new re-designed branch in Ely

On Tuesday 9th January 2018, Santander UK will officially open its newly designed and refurbished branch on 37-39 High Street, Ely. It is the latest of Santander’s branches to be re-designed as part of a programme to deliver even better customer service and community-friendly banking.

The new look branch will be officially opened by Richard Hobbs, Mayor of Ely. Hot drinks and cakes will be served to guests and customers visiting the branch on the day.

Representatives from the local charity ‘Little Miracles’, which supports families that have children with additional needs, disabilities and life limiting conditions, will also be in attendance. Little Miracles is one of the charities that will benefit from a fundraising programme at the newly opened branch throughout 2018.

Work on the new branch design took four weeks to complete and facilities include digital workstations with tablets for online banking, Express Banking with a new ATM wall, counter services for more secure transactions as well as private interview rooms. Customers visiting the branch will be greeted in a reception area and directed to a range of tailored services depending on how they want to bank.

The branch, which employs six staff, is managed by Sally Picking.

Santander’s Head of Retail Distribution, Susan Allen said: “Banking is changing at a rapid pace and we wanted to create a branch that can accommodate the needs of all our local customers. That means combining traditional banking facilities, and a focus on delivering great customer service, with modern, digital services including free Wi-Fi, customer tablets and digital ATMs.

“Santander branches are an important part of many communities and our investment in this branch reflects our commitment to Ely.”

- Ends -

The information contained in our press releases is intended solely for journalists and should not be used by consumers to make financial decisions.


Notes to Editors

  1. Photos available on request.

Santander UK is a financial services provider in the UK that offers a wide range of personal and commercial financial products and services. It has brought real competition to the UK, through its innovative products for retail customers and relationship banking model for UK SMEs. At 30 June 2017, the bank serves around 14 million active customers with c19,500 employees and operates through 826 branches (which includes 61 university branches) and 65 regional Corporate Business Centres. Santander UK is subject to the full supervision of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK. Santander UK plc customers are protected by the Financial Services Compensation Scheme (FSCS) in the UK.

About Us 
Banco Santander
 (SAN SM, STD US, BNC LN) is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful market share in 10 core countries in Europe and the Americas, and is among the world’s top banks by market capitalization. At the end of June 2017, Banco Santander had EUR 1.65 trillion in managed funds, 131 million customers, 13,800 branches and 200,000 employees. Banco Santander made attributable profit of EUR 3.6 billion in the first half of 2017, an increase of 24% compared to the same period last year.

Media Enquiries

Miranda Seymour T:020 7756 4189 M:07860 857999 Emiranda.seymour@santander.co.uk  

The press office operates from 8.00am to 6.00pm. Outside of these hours please call 0800 5877708.