On 20 February, the launch date of the polymer £20, Santander will carry stock of the new note at 12 branches: Birmingham, Bradford Nelson Street, Cardiff, Leeds, Leicester, Liverpool Lord Street, London Triton Square, Tottenham Court Road, Moorgate, Margate, Milton Keynes and Newcastle1

The new note is designed to be:

  • More secure: for the first time, it will incorporate two windows and a two-colour foil, making it even more difficult to counterfeit2;
  • Longer lasting: with an expected life span two and a half times that of the old notes; and
  • Supportive of visually impaired people: the note will contain a tactile feature helping people to identify the denomination.

The note will feature JMW Turner and The Fighting Temeraire, which is one of Turner’s most famous paintings and was a tribute to the ship that played a distinguished role in Nelson’s victory at the Battle of Trafalgar in 1805. It will also be the first note to include the signature of Sarah John, the Bank of England’s Chief Cashier. 

Santander’s Director of Transformation and Support, Kirsty Lacey said: “We’re delighted to be stocking the new notes in over a dozen of our branches on the first day of launch. With the £20 note being the UK’s most frequently used banknote, we welcome the new security features provided by the polymer notes and the confidence it provides to our customers.” 

The remainder of Santander branches will receive the new £20 notes over the coming weeks with stock expected at all branches by the middle of March.  Santander will continue to accept the cotton £20 notes across its branches. 

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Notes to Editors 

1 Full list of Santander branches that will stock the new £20 note on 20 February:

BirminghamCaxton Gate, Unit 6 Corporation Street, Birmingham, B2 4LP
Bradford9 Nelson Street, Bradford, BD1 5AN
Cardiff5-7 Queen Street, Cardiff, CF10 2AF
Leeds10 Park Row, Leeds, L51 5HD
LeicesterCarlton Park, King Edward Avenue, Narborough, Leicester, LE19 0AL
Liverpool45 Lord Street, Liverpool, L2 6PB
LondonTriton Square, 2 Regent's Place, London, NW1 3AN
London164-167 Tottenham Court Road, Bloomsbury, London, W1T 7JE
London48-54 Moorgate, EC2R 6EJ
Margate110-112 High Street, Margate, CT9 1JR
Milton Keynes201 Grafton Gate East, Milton Keynes, MK9 1AN

129-131 High Street, Newcastle upon Tyne, NE3 1HG


2 See The Bank of England for full details of security features.

Santander UK is a financial services provider in the UK that offers a wide range of personal and commercial financial products and services. At 30 December 2019, the bank had around 23,500 employees and serves around 14 million active customers, via a nationwide branch network, telephone, mobile and online banking. Santander UK is subject to the full supervision of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK. Santander UK plc customers’ eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) in the UK. 

Banco Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful presence in 10 core markets in Europe and the Americas, and is the largest bank in the euro zone by market capitalization. Its purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising over €120 billion in green financing between 2019 and 2025, as well as financially empowering more than 10 million people over the same period. At the end of 2019, Banco Santander had EUR 1.05 trillion in total funds, 145 million customers, of which 21.6 million are loyal and 37 million are digital (52% of active customers), 12,000 branches and 200,000 employees. Banco Santander made underlying profit of EUR 8,252 million in 2019, an increase of 2% compared to the previous year.

Media Enquiries
Deborah Lewis T: 020 7756 4212 M: 07845 051939 E: deborah.lewis@santander.co.uk
Miranda Seymour T: 020 7756 4189 M: 07860 857 999 E: miranda.seymour@santander.co.uk 

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