It's 'snow' bank holiday: five per cent of customers check their online banking and thirteen people apply for a mortgage at Christmas

In between preparing the turkey and watching the Queen’s speech, it appears that Brits made time to apply for a mortgage and also keep an eye on their finances over Christmas this year.

Analysis of Santander’s data1 revealed that Christmas day saw five per cent of the bank’s online customers log into their accounts with the peak of activity occurring between 10.00am and 12.00pm.

Meanwhile thirteen people applied for a mortgage on either Christmas Day or Boxing Day with the first application coming through at 11am on Christmas Day. The bank’s data revealed that the majority of these applications were from men based in the north of the UK, and while most were for re-mortgages there were also a couple from first time buyers.

Andy Smith, Head of Media Relations Santander commented: “It’s interesting to see that even during the festive break people are applying for a mortgage and checking their bank balance online. With our mobile banking and Spendlytics app, customers can easily keep an eye on their finances any day and at any time.

“We urge people to avoid a festive spending hangover by keeping in mind that some last-minute Christmas purchases may not show up immediately, depending on the retailer they’ve shopped with.”

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Notes to Editors

  1. Santander UK analysis of its own data: 27 December 2017.

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Santander UK is a financial services provider in the UK that offers a wide range of personal and commercial financial products and services. It has brought real competition to the UK, through its innovative products for retail customers and relationship banking model for UK SMEs. At 30 June 2017, the bank serves around 14 million active customers with c19,500 employees and operates through 826 branches (which includes 61 university branches) and 65 regional Corporate Business Centres. Santander UK is subject to the full supervision of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK. Santander UK plc customers are protected by the Financial Services Compensation Scheme (FSCS) in the UK. All accounts opened with Santander UK plc, Isle of Man Branch have situs in the Isle of Man and therefore are covered by the Isle of Man Depositors’ Compensation Scheme as set out in the Isle of Man Depositors’ Compensation Scheme Regulations 2010 and not covered by the UK Financial Services Compensation Scheme.

Banco Santander is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful market share in 10 core countries in Europe and the Americas, and is among the world’s top banks by market capitalization. At the end of June 2017, Banco Santander had EUR 1.65 trillion in managed funds, 131 million customers, 13,800 branches and 200,000 employees. Banco Santander made attributable profit of EUR 3.6 billion in the first half of 2017, an increase of 24% compared to the same period last year.

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