Freeze cards

Step 1

To get started, tap ‘Cards’ from the bottom menu within the Home screen.
This feature is only available for Business debit and Personal debit and credit cards.

Step 2

Once you’re in the cards section, you’ll need to select the card that you want to freeze and tap the ‘Freeze card’ option.

Step 3

Once you tap on it, you’ll get a warning about what will happen if you freeze your card.
If you want to proceed, tap ‘Freeze’.

Step 4

To unfreeze your card, repeat the same journey by tapping on ‘Unfreeze card’.

Step 1

To get started, tap ‘Cards’ from the bottom menu within the Home screen.
This feature is only available for Business debit and Personal debit and credit cards.

Step 2

Once you’re in the cards section, you’ll need to select the card that you want to freeze and tap the ‘Freeze card’ option.

Step 3

Once you tap on it, you’ll get a warning about what will happen if you freeze your card.
If you want to proceed, tap ‘Freeze’.

Step 4

To unfreeze your card, repeat the same journey by tapping on ‘Unfreeze card’.

Protecting your money

Stop, Challenge, Protect. External website. Opens in new tab

Stop, Challenge, Protect

Welsh language policy

Modern slavery statement

Santander Universities

Santander websites

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.