Taking responsibility

We recognise that our communities, customers, employees, suppliers and the environment are all fundamental in our business and it is our priority to make sure we act responsibly and make a positive contribution to society. 

We're committed to helping our 15 millions active customers in the UK prosper through simple, personal and fair banking services.

What we do for customers

Being the best bank for our customers goes hand-in-hand with being the best place to work for our 25,000 employees. Through a number of programmes we are developing a workplace that provides excellent opportunities for career progression, a culture that recognises individual needs and encourages accountability and teamwork.

What we do for employees

We provide support to communities around the UK where our branches, banking centres and offices are based. Every year we invest around £20 million in charities and good causes to help society to prosper.

Learn more about community investment

In 2016, Banco Santander was ranked sixth in the Dow Jones Sustainability World Index, up eight points from 2015 and only three points behind the banking sector leader.

The Index is cited as being the first global benchmark of sustainability, guiding investors who wish to incorporate sustainability considerations into their portfolios.

Read more on our Environment Policy, EMS, waste and carbon management and green financing

Running our business involves using over 1,700 suppliers and intra-group companies. We have procedures in place to make sure all suppliers get a fair deal when working with us and are responsible in their practices.

Supplier policies and relationships

CSR Reports

Every year we produce a CSR report which discloses the many ways in which our business works to be socially responsible.