You are in

Savings & Investments contact us

We're here to help

It's easy to get in touch. Either call one of our UK-based call centres or speak to one of our staff face to face by visiting one of over 800 branches throughout the UK.

For an instant answer, take a look at our most frequently asked questions.

Savings contact us

Investments contact us

  • Call 0845 608 0091 to arrange a meeting.
    Lines are open
    Monday to Friday 8am to 9pm and Saturday 8am to 4pm.
    View call charges

     

    Our Financial Planning Service is available to customers who are looking to invest over the medium to long term in an attempt to maximise returns on their money and:

    • Have at least £50,000 to invest over the longer term i.e. typically for at least five years;

    or

    • Have a minimum of £25,000 to invest which, in addition to existing Santander investments, will result in at least £50,000 invested.

     

    If you feel investing isn't right for you, or you don’t meet the eligibility criteria, you might be interested in our savings accounts with instant access for flexibility, or a fixed term for a guaranteed rate.

     

    Find our more

  • 0845 600 0181
    Lines are open 8am to 6pm Monday to Friday and 8am to 4pm Saturdays.
    View call charges 

     

    If you are a Premium Investments customer, please call Client Services on 0845 605 5600
    Lines are open 8am to 8pm Monday to Friday and 9am to 5pm Saturdays
    View call charges
     

  •  

    The best way for us to understand and resolve your complaint is for you to call us on 0345 600 6014.
    Lines are open 8am to 8pm Monday to Friday and 9am to 4pm Saturdays.
    We can resolve most complaints while you're on the phone.
    View call charges

      If you would prefer to use our online services to explain what has gone wrong and how you would like us to fix this for you, please send us a secure message by logging on to online banking and using our secure message service.
     

    If you would like to speak to one of our team in person, come and see us in branch.
    Find your nearest branch 

     

    If this is convenient, please write to us explaining what has gone wrong and how you would like us to fix this. Please include as much detail as possible. We might need more information to help with our investigation, so you should also include your contact number and a convenient time to call you.
    Write to us at:
    Complaints, Santander UK PLC, PO Box 1125, Bradford BD1 9PG

     

    If for any reason you're not happy with our decision, or it has been over 8 weeks since you first raised your concerns with us, you may be able to refer your complaint to the Financial Ombudsman Service.

     

    We'll send you the full details of our decision in a 'resolution letter', including your right to refer your complaint to the Financial Ombudsman Service.

     

    The Financial Ombudsman Service acts as an independent and impartial organisation which helps settle disputes between consumers and financial services businesses.

     

    You can contact the Financial Ombudsman Service at:
    Phone: 0800 0 234 567 (free from fixed lines) or 0300 123 9 123 (free for mobile users who pay a monthly charge for calls to numbers starting 01 or 02).
    Web: www.financial-ombudsman.org.uk
    Email: complaint.info@financial-ombudsman.org.uk  
    Post: Financial Ombudsman Service, Exchange Tower, London E14 9SR.

You may also be interested in

You may also be interested in

Titulo

Lorem ipsum dolor sit amet, consectetur adipiscing elit ipsum dolor sit amet, consectetur adipiscing elit ipsum dolor sit.