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Savings & Investments contact us

We're here to help

It's easy to get in touch. Either call one of our UK-based call centres or speak to one of our staff face to face by visiting one of over 800 branches throughout the UK.

For an instant answer, take a look at our most frequently asked questions.

Savings contact us

Investments contact us

  • Call 0845 608 0091 to arrange a meeting.
    Lines are open
    Monday to Friday 8am to 9pm and Saturday 8am to 4pm.
    View call charges


    Our Financial Planning Service is available to customers who are looking to invest over the medium to long term in an attempt to maximise returns on their money and:

    • Have at least £50,000 to invest over the longer term i.e. typically for at least five years;


    • Have a minimum of £25,000 to invest which, in addition to existing Santander investments, will result in at least £50,000 invested.


    If you feel investing isn't right for you, or you don’t meet the eligibility criteria, you might be interested in our savings accounts with instant access for flexibility, or a fixed term for a guaranteed rate.


    Find our more

  • 0845 600 0181
    Lines are open 8am to 6pm Monday to Friday and 8am to 4pm Saturdays.
    View call charges 


    If you are a Premium Investments customer, please call Client Services on 0845 605 5600
    Lines are open 8am to 8pm Monday to Friday and 9am to 5pm Saturdays
    View call charges

  • 0845 600 6014 (0345 600 6014 from a mobile)
    Lines are open 8am to 6pm Monday to Friday and 9am to 4pm Saturday.
    If calling isn't convenient you can also:

    View Call Charges


    The Financial Ombudsman Service
    The Financial Ombudsman Service is an impartial and independent organisation that looks into individual disputes between consumers and financial services businesses without taking sides.


    If we have not been able to resolve the matter to your satisfaction once we have given you our response then you may be able to refer it to the Financial Ombudsman. If you decide to contact them you must do so within six months of the date of the final response letter that we will send to you. They will only investigate if you have already tried to resolve your issue with us or if it has been more than eight weeks since you first contacted Santander.


    Further details about the Financial Ombudsman Service can be found in the 'Your Complaint and the Ombudsman' leaflet (available in any Santander branch) or on their website:

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