PLEASE NOTE: THIS SECTION DEALS WITH PERSONAL ONLINE BANKING. A SEPARATE SECTION BELOW DEALS WITH BUSINESS ONLINE BANKING.
As part of improvements to our Online Banking service, our Terms and Conditions are changing and we are giving you notice of this. The new Online Banking Terms and Conditions will come into effect on the 19 September 2016 and now includes our paper-free service as condition 10.
Please note: The Online Banking Terms and Conditions that are held on this site www.santander.co.uk are the Terms and Conditions that you should always refer to.
Please select the links below to access the New combined Online Banking Terms and Conditions and the previous versions of Online Banking Services and Online Banking Mobile and Email Alerts Terms and Conditions.
Date of Publication - 18 August 2016
Online Business Banking terms & conditions
As part of improvements to our Online Business Banking service, our Terms and Conditions are changing and we are giving you notice of this. The new Online Business Banking Terms and Conditions will come into effect on 2 April 2014.
Please note: The Online Business Banking Terms and Conditions that are held on this site www.santander.co.uk are the Terms and Conditions that you should always refer to.
The changes include
Combining the separate Online Business Banking Service, Mobile Business Banking Service, Alerts and new Mobile Banking Payments Service Terms and Conditions into one document. As a result the condition numbering has changed and amends have been made to some of the sections to reflect the services we offer.
Condition 2 - Meaning of words and definitions have been updated
Online Business Banking service is now condition 3.
Information about our Mobile Business Banking Service and Apps is condition 4.
New Mobile Payment Service is condition 5.
Alerts service terms and conditions are now included within condition 9.
Security is now condition 10 and information about our One Time Passcode & Security Token service is now included in this condition. The security condition has also been enhanced.
Multiple Payments are now condition 12
Clarifying that we may close or suspend your access to the service if there has been no activity on the services for over fifteen months or a significant breach in conditions or a failure to remedy a breach following a request from ourselves where we can give you immediate or less than 2 months notice in condition 14.
Updating the way we may notify you of changes to our services in condition 15.
Please select the links below to access the New Online Business Banking Terms and Conditions and the previous version of the Online Business Banking Service Terms and Conditions.
Date of Publication - 2 April 2014