Change your business name 

Step 1

  • You can change your business trading name in the business app. Tap on the menu in the top right-hand corner.
  • Any change of your legal name will only apply to accounts for this business. For other businesses, you’ll need to start again and select the other business.
  • For a personal name change you'll need to visit a branch. You can find more information about what you’ll need at our changing your details page

Step 2

  • Tap ‘My details’.                                     

Step 3

  • Tap ‘My business details’.                         

Step 4

  • From the dropdown, select the business you want to change details for. Tap ‘Yes’ to confirm that you have the correct business, then tap ‘Continue’. 

Step 5

  • Tap on the ‘Business name’.
  • To change your name, we'll need you to upload a photo of your ID during this process. This will need to be saved to your device before you start the change of name process. 

Step 6

For sole traders

  • If you tapped on your business name in ‘My business details’, you’ll start the process to change to your new full legal name and/or your trading name (if applicable). 

Step 7

For sole traders

  • Enter your full legal name in the box. 
  • If you don’t use a trading name for your business, you can tap ‘No’ and then tap ‘Continue’. If you use a trading name for your business, tap ‘Yes’ and a new input box will appear for you to confirm your trading name. Once you’ve entered it, you can then tap ‘Continue’.

Step 8

For sole traders

  • As you're changing your name, we need you to upload a photo of your ID as proof of your full legal name. 
  • You can see a list of acceptable documents by tapping on ‘How can I prove my identity?’.
  • Tap ‘Upload’ and find the file(s) on your device. When you’re happy, tap ‘Continue’. 

Step 9

For sole traders

  • You'll be able to see a summary of any changes you've requested and details of the file(s) you’ve uploaded. 
  • If these details are all correct, you can tick the box to confirm this before tapping ‘Confirm change’.

Step 10

For sole traders

  • We'll then ask you to read and confirm the Declaration and when you're happy, tick the box to confirm this before tapping ‘Confirm’. 
  • The change will take 5 working days to complete.

Step 11

For limited companies

  • Enter your trading name in the box and then tap ‘Continue’. 
  • When adding your trading name, please don’t include ‘Limited’ at the end as this could delay the change taking place.

Step 12

For limited companies

  • Enter your trading name in the box and then tap ‘Continue’. 
  • When adding your trading name, please don’t include ‘Limited’ at the end as this could delay the change taking place.

Step 13

For limited companies

  • You'll be able to see a summary of any changes you've requested and details of the file(s) you've uploaded. 
  • If these details are all correct you can tick the box to confirm this before tapping ‘Confirm change’. 

Step 14

For limited companies

  • We'll then ask you to read and confirm the declaration and when you're happy, tick the box to confirm this before tapping ‘Confirm’. 
  • When adding your business name, please don’t include ‘Limited’ at the end as this could delay the change taking place. 

Step 1

  • You can change your business trading name in the business app. Tap on the menu in the top right-hand corner.
  • Any change of your legal name will only apply to accounts for this business. For other businesses, you’ll need to start again and select the other business.
  • For a personal name change you'll need to visit a branch. You can find more information about what you’ll need at our changing your details page

Step 2

  • Tap ‘My details’.                                     

Step 3

  • Tap ‘My business details’.                         

Step 4

  • From the dropdown, select the business you want to change details for. Tap ‘Yes’ to confirm that you have the correct business, then tap ‘Continue’. 

Step 5

  • Tap on the ‘Business name’.
  • To change your name, we'll need you to upload a photo of your ID during this process. This will need to be saved to your device before you start the change of name process. 

Step 6

For sole traders

  • If you tapped on your business name in ‘My business details’, you’ll start the process to change to your new full legal name and/or your trading name (if applicable). 

Step 7

For sole traders

  • Enter your full legal name in the box. 
  • If you don’t use a trading name for your business, you can tap ‘No’ and then tap ‘Continue’. If you use a trading name for your business, tap ‘Yes’ and a new input box will appear for you to confirm your trading name. Once you’ve entered it, you can then tap ‘Continue’.

Step 8

For sole traders

  • As you're changing your name, we need you to upload a photo of your ID as proof of your full legal name. 
  • You can see a list of acceptable documents by tapping on ‘How can I prove my identity?’.
  • Tap ‘Upload’ and find the file(s) on your device. When you’re happy, tap ‘Continue’. 

Step 9

For sole traders

  • You'll be able to see a summary of any changes you've requested and details of the file(s) you’ve uploaded. 
  • If these details are all correct, you can tick the box to confirm this before tapping ‘Confirm change’.

Step 10

For sole traders

  • We'll then ask you to read and confirm the Declaration and when you're happy, tick the box to confirm this before tapping ‘Confirm’. 
  • The change will take 5 working days to complete.

Step 11

For limited companies

  • Enter your trading name in the box and then tap ‘Continue’. 
  • When adding your trading name, please don’t include ‘Limited’ at the end as this could delay the change taking place.

Step 12

For limited companies

  • Enter your trading name in the box and then tap ‘Continue’. 
  • When adding your trading name, please don’t include ‘Limited’ at the end as this could delay the change taking place.

Step 13

For limited companies

  • You'll be able to see a summary of any changes you've requested and details of the file(s) you've uploaded. 
  • If these details are all correct you can tick the box to confirm this before tapping ‘Confirm change’. 

Step 14

For limited companies

  • We'll then ask you to read and confirm the declaration and when you're happy, tick the box to confirm this before tapping ‘Confirm’. 
  • When adding your business name, please don’t include ‘Limited’ at the end as this could delay the change taking place.