Card controls

Step 1

  • To get started, tap ‘Cards’ from the bottom menu within the home screen.
  • This feature is only available for business debit and personal debit and credit cards. 

Step 2

  • Once you’re in the cards section, you’ll need to tap the ‘Card controls’ shortcut.

Step 3

  • Here, you can choose to turn your card control settings on or off by tapping on the toggle button. If the toggle button has a tick, it's on. If it has a cross, it's off.
  • For international payments, if you’re travelling outside the EU, let us know so we can place a note on your account.
  • You can always come back to check the settings of your chosen card and update them as you wish. 

Step 4

Only relevant to gambling blocks

  • When removing the gambling block, you’ll be informed that you need to wait 48-hours before you can use the card to gamble.
  • You’ll need to tap on ‘Activate’ to remove the gambling block and you’ll be able to see when the gambling block ends on the ‘Card controls’ screen.
  • Once the 48-hour cooling off period has ended, you'll be able to make gambling transactions and the toggle button will turn on. 

Step 1

  • To get started, tap ‘Cards’ from the bottom menu within the home screen.
  • This feature is only available for business debit and personal debit and credit cards. 

Step 2

  • Once you’re in the cards section, you’ll need to tap the ‘Card controls’ shortcut.

Step 3

  • Here, you can choose to turn your card control settings on or off by tapping on the toggle button. If the toggle button has a tick, it's on. If it has a cross, it's off.
  • For international payments, if you’re travelling outside the EU, let us know so we can place a note on your account.
  • You can always come back to check the settings of your chosen card and update them as you wish. 

Step 4

Only relevant to gambling blocks

  • When removing the gambling block, you’ll be informed that you need to wait 48-hours before you can use the card to gamble.
  • You’ll need to tap on ‘Activate’ to remove the gambling block and you’ll be able to see when the gambling block ends on the ‘Card controls’ screen.
  • Once the 48-hour cooling off period has ended, you'll be able to make gambling transactions and the toggle button will turn on. 

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