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Banking at your Post Office

At your local Post Office®

All Santander customers who have a personal Current Account can use Post Office branches for:

  • Cash withdrawals

  • Balance enquiries

  • Cash deposits

  • Cheque deposits (you will need to pre-order envelopes and paying in slips)

If you'd like to make cash deposits at Post Office branches with your debit or cash card, you may need to order a new card. Cash limits also apply. Please see the 'Full details' tab for more information.

Opening hours, services and transaction limits vary by Post Office. Please check at your local Post Office branch. The Post Office website provides details of how to find your local branch and their opening hours.

The table below outlines the services available at the Post Office and how to use them.

Service What you will need Other important information
Cash withdrawals Your debit or cash card and your PIN
  • Standard cash machine withdrawal limits apply - see your General Terms and Conditions for the limits. To withdraw more than the cash machine limit, please call Santander first on 0800 9 123 123.

  • Some Post Offices won't allow you to withdraw more than £1,000.

Cash deposits Your debit or cash card
  • Some debit or cash cards may need to be re-issued for this service to work - please see the 'Cash deposits service' section below.

  • There is a maximum limit of £20,000.

  • Some Post Office branches only allow cash deposits up to a limit of £1,000 please check at your local Post Office branch if you want to deposit more.

Balance enquiry Your debit or cash card and your PIN
  • You will receive a receipt which confirms your current balance and available balance.
Cheque deposits A personalised paying in slip and a deposit envelope along with the cheque(s) you want to deposit
  • This isn't a tracked service so the Post Office will provide a separate receipt for each cheque deposit envelope you deposit. They'll then send the cheques on for processing.

  • Funds will normally be available to use 6 days after the deposit was made, as it takes longer for us to process cheques through the Post Office.

  • To use this service, you'll need to pre-order paying in slips and deposit envelopes by calling 0800 9 123 123.

If you don't have a PIN number and wish to use these services, please call us on 0800 9 123 123 or visit your local Santander branch.

Cash deposits service

If you'd like to make cash deposits at Post Office branches with your debit or cash card, you may need to order a new card.

If the long number on the front of your current card starts with:

  • 6768 83 or 4757 14 and was issued before July2015 or

  • 4547 42 and was issued before June 2015 and is not contactless

please call us on 0800 9 123 123 or visit your local Santander branch so we can reissue your card.

If your card starts with any other number or has a contactless symbol you can use the service today with your existing card.

Check your local Post Office

Opening hours, services and transaction limits vary by Post Office. Please check at your local Post Office branch. The Post Office website provides details of how to find your local branch and their opening hours.

If you have any questions about banking through the Post Office, or you want to pre-order envelopes and paying in slips then please call Customer Services on 0800 9 123 123.

You can find more information on branches and opening hours at the Post Office website.

Frequently asked questions

  • If the long number on the front of your current card starts with:

     

    • 6768 83 or 4757 14 and was issued before July2015 or

    • 4547 42 and was issued before June 2015 and is not contactless

     

    Please call us on 0800 9 123 123 or visit your local Santander branch so we can reissue your card.

     

    If your card starts with any other number or has a contactless symbol you can use the service today with your existing card.

    • This isn't a tracked service so the Post Office will only provide a receipt to confirm the number of envelopes you deposit. They’ll then send the cheques on for processing.

    • Funds will normally be available to use 6 days after the deposit was made, as it takes longer for us to process cheques through the Post Office.

    • To use this service, you'll need to pre-order paying in slips and deposit envelopes by calling 0800 9 123 123.

  • Yes:

     

    • Cash deposits have a maximum limit of £20,000. Some Post Office branches only allow cash deposits up to a limit of £1,000 please check your local Post Office branch.

    • Cash withdrawals: Standard cash machine withdrawal limits apply - see your General Terms and Conditions (pdf) for the limits. To withdraw more than the cash machine limit, please call Santander first on 0800 9 123 123.

    • Cash withdrawals and cash deposits when made by card should show on your account straight away.

    • Cheque deposits will not show immediately. Using the Post Office, the funds will normally be available to use 6 days after the deposit.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.