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Customer identification documents

When we open an account, we need to make sure that we know our customer and, in certain circumstances, identify that customer complies with money laundering regulations. These regulations aim to prevent criminals from using financial products and services to launder money. They also protect you from criminals who might try to use your identity without your knowledge. Occasionally we may need to complete additional checks and ask you to provide us with other documents, if this is the case we will contact you.

What kind of ID do we ask for?

  • Depending on whether you're a new or existing customer, and whether you're UK-based or not, we might ask you for:
     
  • A driving licence
     
  • A passport
     
  • A letter from HMRC or the Department of Work and Pensions
     
  • A council tax bill or demand
     
  • A bank statement

You'll need to take a look at our customer identification documents list to understand exactly what we’ll need from you depending on your individual position.

To view these documents, you may need to download Adobe Reader
 

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.