You are in

Complaints

Make a complaint

We always strive to provide you with the best products and services. Unfortunately things can go wrong sometimes, but telling us about it gives us the chance to fix things for you and make improvements.

How to complain

Let us know what's happened, so we can put it right

The easiest and quickest way to get in touch about a complaint is by talking to our dedicated complaints team on 0800 171 2171. You can find more information about our complaints process here.

Find out more

PPI complaints

Got a question about PPI?

If you think we've miss-sold you a Payment Protection Insurance (PPI) product, then we want to hear about it.

Find out more

Complaints data

Take a look at how we're making improvements

Every 6 months we publish information about the number of complaints we've received and look at how this compares with previous results and customer satisfaction surveys.

Find out more

You may also be interested in

You may also be interested in

Titulo

Lorem ipsum dolor sit amet, consectetur adipiscing elit ipsum dolor sit amet, consectetur adipiscing elit ipsum dolor sit.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.