About Santander UK
We’re different to any other bank in the UK. We’re digital first - but always with a human touch when needed. Powered by our global platform we offer personal and business customers innovative products and digital expertise to help them change their lives and deliver our ambition to be the best bank for our customers.
Overview
Digital banking
82%
transactions completed digitally and 7.2 million digital chats with customers in 2025
Human touch
£17 million
invested in 52 branch refurbishments in 2025 – part of our UK wide network for face-to-face banking across branches, Santander locals and banking hubs
Building connections
47%
of UK businesses considering international expansion, supported by the connections our Corporate and Commercial Banking team can offer
The King’s Trust
£1million fund-raising targeted to support 2,500 young people through our charity partnership with The King's Trust
Santander X awards
£1.2 million
awarded to entrepreneurs to help their businesses grow
Financial education
3.5 million
students supported through our Twinkl partnership, across 8,300 UK schools to date
Break the Spell
£24.5 million
Protecting our customers: £24.5m saved for our customers by our specialist Break the Spell fraud team
Six UK Work Cafés
opened across the UK as part of a growing network of 230 Work Cafes across the globe