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Security Centre

Keeping your details safe

Don't be a victim of phone fraud

Telephone scams, where fraudsters pretending to be banks, building societies or the police try to get people to reveal their financial information, are on the rise. We’ll never ask you for information such as your 4-digit card PIN or to withdraw or transfer money to a new account. To learn more about what we’ll never request on the phone, take a look at the joint declaration published by UK banks and the police on the fraud action website.

Our approach to security

Your security is top of our priority list so we go to great lengths to protect you. Find out more about how we keep your accounts secure.

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Keeping yourself secure

Hints and tips for making sure your banking details stay private.

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FREE Rapport Security Software

It's free, has won awards for keeping customers' details secure and works with your existing anti-virus and firewall software. It can even protect you if your computer has a virus.

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Online and Mobile Banking Commitment

So long as you take the proper precautions whenever you bank online, you can relax because you're completely covered.

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The Devil's in Your Details - Action Fraud

The campaign that's encouraging you to check that the people or organisations you share your details with are genuine.

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