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Online Business Banking

Open whenever you need us

Your money, your way – banking when it suits you

Online Business Banking is here to help you with most of the transactions you need to make for your everyday business banking. Wherever you are, whatever time it is, as long as you have an internet connection, you can log on and manage your accounts. 

When you register for Online Business Banking we give you a separate set of log on details to those you may have to access your personal accounts, but these details let you view your business and personal bank accounts from the same screen. Log on any time to:

  • check balances

  • make payments

  • ask us questions

  • view and set up free email and text alerts

  • request statements, cheque books and paying in envelopes 

And so much more.
 
What's more, we want to make Online Business Banking easy to use, so in the ‘How to use Online Business Banking' section you’ll find comprehensive instructions on how exactly to navigate to where you need to go.

Register today

Call 0800 731 6666. We're open 8am to 9pm, Monday to Friday and 8am to 2pm on Saturday.

Whether it's 1pm or 1am, you can manage your business banking when it's convenient for you, with secure Online Business Banking.

You can manage your business current accounts, and any personal accounts you hold, from the same screen. The more accounts you have with us the more you can do - depending on your accounts and products you can:
 
View

  • Check your balance, interest rates and fees

  • Search for payments you’ve made

  • See what you’ve done in your online session

Transact

  • Make payments to people and companies

  • Transfer money between your accounts

  • Use multiple payments for salary runs

Manage

  • Set up free email or text alerts

  • Organise your Direct Debits

  • Request and activate new cards

  • Order new chequebooks, paying in books, cards, PINs and statements

  • Ask us about any of your accounts using Secure Messaging

Stay safe

  • Block access to your accounts online or switch to view only access

  • Update your security settings (Password, Security Number, image, phrase and PINs)

  • Find details of how to report lost or stolen cards

You're safe
To keep you secure, we use industry-standard security and encryption, plus lots more.

  • You choose a unique image and phrase  You see this every time you log on to reassure you that you're on our genuine site.

  • One Time Passcode for extra security  When you do certain transactions - such as new payments or changes to your personal details - we text you a code (known as a One Time Passcode or OTP) for you to enter online. This lets us know it's you with no need for a separate card reader.

More about One Time Passcode

Fraud protection
As long as you take the proper precautions, for example by keeping your security details private and not sharing your log in details with anyone, you're covered by our Online and Mobile Banking Commitment. 
More on our Online and Mobile Banking Commitment 

Security software, Santander Secure and much more
To learn more about what we do and what you can do to give your Online Banking maximum protection, take a look at our security factsheet (pdf).
 

How do I get in?
If you already have personal banking log on details but want to use Online Business Banking you do need to get in touch with us to request separate business log in details. When you log on to Online Business Banking you’ll then be able to see both business and personal accounts on the same screen.

Resetting your log on details
If you already have Online Business Banking log on details but need to reset your Password/ Passcode or Security Number /Registration Number, call us on 0800 731 6666. We're open 8am to 9pm Monday to Friday and 8am to 2pm Saturdays.

Your questions answered
If you have a question, check our Frequently Asked Questions below or call our dedicated Online Business Banking helpdesk on 0800 731 6666. It's open 8am to 9pm Monday to Friday and 8am to 2pm Saturdays.

View our call charges
 

Register today
Simply call 0800 731 6666. We're open 8am to 9pm, Monday to Friday and 8am to 2pm on Saturday.

View our call charges

How to use Online Business Banking

  • To help make Online Business Banking as easy to use as possible it is separated out into identifiable 'tabs' along the top of the screen, such as 'Payments and Transfers', 'Account Services' and 'My Details'. 

     

    Within each tab, a left-hand-side menu helps you navigate to specific tasks. If you have several accounts, just select the account you want to work on from the home screen.

  • Check your accounts between dates over the last 7 years.

    • Go to the My Accounts & Transactions tab

    • Go to 'View transactions'

    • Use the dropdown menu to select the account you'd like to view transactions for

    • You can also view transactions by amount or type using the 'advanced search' link in the middle of the page. To view transactions between specific dates use the date boxes next to 'show transactions'

  • These are your Bank Identifier Code and International Bank Account Number - often required for international transactions.

    • Click on the 'Account Services' tab

    • Go to 'Account requests' on the left hand menu

    • Go to 'View details' (BIC and IBAN)

    • You can change the account you view your BIC and IBAN details for using the drop down menu

  • Check what charges (such as Unarranged Overdraft fees) have been attached to your accounts.

    • Go to the 'My Accounts & Transactions' tab

    • Click 'View charges' in the left hand menu

  • Check out what you've done in your online session in case you've forgotten anything.

    • Go to the 'My Details & Settings' tab

    • Go to 'Other Services' in the left hand menu

    • Go to 'Online services'

    • Go to 'View online activity'

  • Get a new card when you need one.

    • Go to the 'My Details & Settings' tab

    • Go to 'Other Services'

    • Go to the 'Order a replacement debit card' or ‘Order a replacement credit card’ under the 'card services' headings

  • Get your card working once you've received it.

    • Go to the 'My Details & Settings' tab

    • Go to 'Other Services'

    • Under 'card services' select either 'Activate a new debit card' or 'Activate a new credit card'

    • You will need your registered mobile phone to hand as, for security reasons, we'll send you a One Time Passcode

  • Get a new PIN posted to your registered address if you have forgotten yours.

    • Go to the 'My Details & Settings' tab

    • Go to 'Other Services' in the left hand menu

    • Under 'card services' select either 'Request a new debit card PIN' or 'Request a new credit card PIN'

    • You will need your registered mobile phone to hand as, for security reasons, we'll send you a One Time Passcode

Frequently asked questions

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