Online Banking

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0330 123 9860

We're helping keep you safe from scams when you make payments. Take a look

You can manage your business banking when it’s convenient for you with our secure Online Business Banking. 

Here are some of the key features:

  • see your business and your own personal accounts in one place
  • search for payments you’ve made
  • see what you’ve done in your online session
  • make payments to people and companies
  • transfer money between your accounts
  • use multiple payments for salary runs
  • set up free alerts
  • request and activate new cards
  • order new chequebooks, paying in books, cards, PINs and statements
  • ask us about any of your accounts using Secure Messaging
  • allow employees to see your business transactions within Online Business Banking using their own log on details. You can add employees to the account once it’s open
  • block access to your accounts online or switch to view only access
  • update your security settings
  • find details of how to report lost or stolen cards
  • organise your Direct Debits.
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Mobile Banking

You can also use the same details you registered for Online Banking with to access our Mobile Business Banking app

You can download our app on your smartphone or device from the iOS App Store or the Google Play Store. Just click on one of the logos below to get started. We don’t ever recommend downloading apps from other third-party sites.

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To keep you secure, we use industry-standard security and encryption, plus lots more.

Methods of authentication
For certain transactions, we provide an additional layer of security by asking you to enter your security details and/or by sending an OTP so that we can check it's you. Read more about our online security here 

Log on details
You should never share your details with anyone else and for your security you can ask for separate log on details for your employees, so that they can see your business transactions.

Employee access
If somebody with access to your business account leaves your business, please let us know immediately so you can remove their access by completing a change of mandate details form (2.45 MB) and returning it to us at the address on the form.

Fraud protection
As long as you take the proper precautions, for example not sharing your log in details with anyone, you're covered by our Online and Mobile Banking Commitment 

Security software, Santander Secure and much more
To learn more about what we do and what you can do to give your Online Banking maximum protection, take a look at our free security software

How do I get in?
If you already have personal banking log on details but want to use Online Business Banking, you do need to get in touch with us to request separate business log on details. When you log on to Online Business Banking you’ll then be able to see both business and personal accounts on the same screen.

Register today

If you’ve never registered for Online Business Banking before please call us on 0330 123 9860 to register today. You should then receive your log on details in the post within 4 working days.

Remember, when you've received your log on details, they're for your own personal use. If you'd like your employees to be able to see your business transactions within Online Business Banking you must request separate log on details using a change of mandate details form (2.45 MB)

Resetting your log on details
If you already have Online Business Banking log on details but need to reset your Password / Passcode or Security Number / Registration Number, you can reset them online.

Find out about seeing your Bounce Back Loan in Online Business Banking. You’ll be able to make one-off repayments, arrange regular repayments and check communications from us.  

If you have a question you can call our dedicated Online Business Banking helpdesk on 0330 123 9806 (+44 1908 238 013 if you're outside the UK).

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You can reset your details if you already have Online Business Banking