Talk to Us

If you are not in arrears and you just want to discuss your account facilities or have a general enquiry please click 'Contact Us' and select 'General Enquiries'.

To ensure an efficient service when you call us it's often helpful to:

Have your account number ready
Remember that we will need to ask you some security questions to confirm your identity for your protection.
Have thought about what you spend and have details of your expenditure to hand?

If you are in or facing financial difficulties please contact our Collections & Recoveries Department:

Secured (Mortgage) Collections:

For contact	*Telephone:**	Opening times:
Santander Mortgages (Account number prefix 0915862)	0845 607 0002	8.30am-7pm Mon-Fri 9am-1.30pm Sat
Santander Mortgages (Account number prefix 0905)	0845 6000 882	8.30am-7pm Mon-Fri 9am-1.30pm Sat
Santander Mortgages (ex National & Provincial)	0845 602 3964	9.30am-5pm Mon-Fri
Santander Mortgage Litigation	0845 600 1986	9am-5pm Mon-Fri
A&L Mortgages	0845 605 8649	8.30am-7pm Mon-Fri 9am-1.30pm Sat
A&L Litigation	0845 605 8647	8.30am-5pm Mon-Fri
Secured Personal Loans	0845 602 4271	8.30am-5pm Mon-Fri

Personal Bank Account & Unsecured Loan Collections

For contact	*Telephone:**	Opening times:
Santander Personal Bank Account	0845 603 9035	8.30am-7pm Mon-Fri 9am-1.30pm Sat
Unsecured Personal Loans	0845 604 0377	8.30am-7pm Mon-Fri 9am-1.30pm Sat
Unsecured Debt Management Recovery Services (DMRS)	0845 600 1618	8.30am-7pm Mon-Fri 9am-1.30pm Sat
Cahoot Santander Flexi Loans Santander Fixed Rate Loans Cahoot MTA	0845 600 3512 0845 600 3513 0845 600 3514	8.30am-7pm Mon-Fri 9am-1.30pm Sat
Instant Plus Account	0845 6000 559	8.30am-7pm Mon-Fri 9am-1.30pm Sat
Youth Banking Products	0845 603 3009	8.30am-7pm Mon-Fri 9am-1.30pm Sat
Santander Credit Cards Cahoot Store Cards & Store Branded Mastercards Santander Credit Cards	0845 600 3521 0844 848 3478 0845 603 9469	8am-8pm Mon-Fri 8am-1pm Sat
Business & Professional Banking Accounts	0845 606 0693	9.00am-5pm Mon-Fri

Useful information