Do more anytime, anywhere with Mobile Banking
With our updated app you can do even more banking on the go. Now you can log onto your app using your fingerprint and easily see your running balance.
What you can do with your current accounts, savings and credit cards:
Logging on and staying safe
And much more
For loans, investments, insurance and mortgages you can check your balance.
It's quick and easy to start using Mobile Banking
If you use an Apple device you’ll need to be running iOS9 or above. If you use Android you’ll need KitKat 4.4 or above. Either go to your app store and search for Santander Personal Banking or we can send you a link directly to the app if you need to download the latest operating system.
You can check if you have the latest operating system:
If you've recently been sent log on details in the post you can use Mobile Banking as soon as you’ve downloaded the app. You'll be asked to change the temporary details to more memorable ones the first time you log on.
Sign up for the app
If you don't already have log on details, you can sign up here. To sign up you'll need:
If you don't have the above then please call us on 0800 9 123 123. We're open 7am to 9pm Monday to Saturday and 8am to 9pm Sundays.
We will send you a One Time Passcode when you first log on, so your UK mobile phone number must be up-to-date and registered to receive One Time Passcodes.
If you're ever asked to do any of these things, refuse and contact us immediately on 0800 9 123 123.
Jailbroken or rooted devices
Devices that have been jailbroken or rooted have had their security settings changed from the device standard, which can mean that they are more vulnerable to malware and fraudulent attacks. We block access to the app from these devices as an additional security measure, to help keep your details and your accounts safe.
If your device is jailbroken or rooted, you will need to use the Santander Personal Banking app on a different device. If you don’t want to do this, you can still see your accounts by logging onto Online Banking.
Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.