The cookies we use and how you can manage them

The table below details the essential cookies that we use and how you can manage them.

Website Cookie Type of cookie Purpose / description What happens if this cookie is disabled? Does this cookie collect personal data about me?*
santander.co.uk LifeRay_6.1.20_EE_JSESSIONID Session Helps us to improve the website functionality and ensure you have the best possible customer experience If you disable this cookie the website may not function properly and some services may be unavailable No
santander.co.uk COOK_FIRST Session Ensures we're able to display the most relevant information to you If you disable this cookie it may impact the information we are able to share with you No
santander.co.uk COOK_PERM Persistent Ensures we're able to display the most relevant information to you If you disable this cookie it may impact the information we are able to share with you No
Santander Online Banking deviceTokenCookie Persistent Allows us to recognise the device that you use to access our services We build a history of the devices that you use. If we see a new device being used to access our services, we'll ask you a question from the list of security questions that you set up when you first registered with Online Banking. If this cookie is disabled, we'll ask you one of these questions each time you log on to Online Banking Yes
Santander Online Banking deviceTokenFSO Persistent Allows your chosen Online Banking image and phrase to be saved The memorable image and phrase is an important part of the log on process and helps to reduce the risk of you logging on to a fraudulent site. If you disable this cookie it will impact your ability to use our security features Yes
Santander Online Banking SanUK_ID Session Remembers your Personal ID each time you log on to Online Banking If you disable this cookie you’ll need to re-enter your Personal ID each time you log on to Online Banking Yes
Santander Online Banking JSESSIONID_SBBI_Accounts_ENS
JSESSIONID_LOGSUK_NS_ENS
JSESSIONID_LGSBBI_NS_ENS
Session Generates an Online Banking Session ID for security and to make sure you can move around our website securely If you disable this cookie it could result in your Personal ID being blocked. This means you won't be able to log on and use our services Yes
Santander Online Banking NewUniversalCookie Session Allows you to move around all sections of our website securely If you disable this cookie it could result in your Personal ID being blocked. This means you won't be able to log on and use our services Yes
Santander Online Banking ss_cookie
LSESSIONID
_sdsat_CredentialID
Session Allows you to move around all sections of our website securely If you disable this cookie it could result in your Personal ID being blocked. This means you won't be able to log on and use our services Yes
Santander Online Banking ESCECTX Session Captures your preferred account so that you won't need to reselect it for each of your Online Banking activities, for example making a payment and setting up a standing order If you disable this cookie you'll need to select the account you want to use each time you transact in Online Banking Yes
Santander Online Banking cookieEnabled Persistent Checks if the device being used allows cookies If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely Yes
Santander Online Banking SAN_olb_recorded_login_status Persistent Stores your last Online Banking log on status If you disable this cookie it will mean that your last Online Banking log on and activity won't be displayed. This will impact your ability to use our security features Yes
santanderinvesting.co.uk s_nr Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santanderinvesting.co.uk s_cc Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santanderinvesting.co.uk AMCVS_9C3940D7546235980A4C98A2 Session Allows you to stay logged in for a longer without re-entering your log on details If you disable this cookie it will impact how long you can stay logged on and your ability to fully use the functionality of our website Yes
santanderinvesting.co.uk AMCV_9C3940D7546235980A4C98A2 Session Allows you to stay logged in for a longer without re-entering your log on details If you disable this cookie it will impact how long you can stay logged on and your ability to fully use the functionality of our website Yes
Santander Investment Hub __RequestVerificationToken Session Used for website security If you disable this cookie the website may not function properly and some services may be unavailable Yes
Santander Investment Hub ASPXAUTH Session Used to identify you once you've logged on to the Investment Hub If you disable this cookie the website may not function properly and some services may be unavailable Yes
Santander Investment Hub Sentinel Session Used for website security If you disable this cookie the website may not function properly and some services may be unavailable Yes
Santander Investment Hub Glassbox Persistent & Session Helps us to understand our website content and activity; and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes

*Where the answer is yes – please see our Privacy Statement. This contains more information about the lawful reason for this collection and use of personal data under data protection legislation and how to exercise your personal data rights. More information can also be found in the privacy information section of our cookie policy

The table below details the experience and insight cookies that we use and how you can manage them.

Website Cookie Type of cookie Purpose / description What happens if this cookie is disabled? Does this cookie collect personal data about me?*
santander.co.uk lastActiveField Persistent Helps us to understand our website content and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk AMCV_## Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk s_nr Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk s_cc Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk s_sq Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk s_vi Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk _utma Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk _utmb Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk _utmc Session Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk _utmt_UA-xxxxxx-x Persistent Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk _utmt_UA-6466102-1 Persistent This cookie help us to understand our website content and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
santander.co.uk Doubleclick Persistent When you visit and apply for a new product or service, this cookie helps us to understand how you found out about us If you disable this cookie, we won’t be able to understand how you found out about our products and services Yes
santander.co.uk Performance Horizon Persistent When you visit us from a price comparison website and apply for a new product, we track your application to understand how you found out about our products and services If you disable this cookie, we won’t be able to understand how you found out about our products and services Yes
santander.co.uk Performance Horizon Persistent When you visit us from a price comparison website and apply for a new product, we track your application to understand how you found out about our products and services If you disable this cookie, we won’t be able to understand how you found out about our products and services Yes
santander.co.uk Oracle Maxymiser:
mmcore.tst
mmapi.store.p.0
mmapi.store.s.0
mmapi.store.p.0 (Persistent for 1 year)
mmapi.store.s.0 (session)
Helps us to:
- improve your experience through website testing;
- make sure website content is relevant to you based on the pages you’ve already viewed on our website; and
- highlight to you the most relevant information based on how you arrived at our website, for example from an email we've sent you or from a search you may have done on a search engine
If you disable this cookie, you may not see the best version of our website. You won’t see messages or website content from us that is relevant to you - instead you’ll see a standard message Yes
santander.co.uk AMCVS_9C3940D7546235980A4C98A2%40AdobeOrg Session Helps us to understand our website content and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes
Santander Online Banking DSID Persistent To display new content to you in Online Banking You may not be able to access some of our Online Banking services or information Yes
Santander Online Banking IDE Persistent To display new content to you in Online Banking You may not be able to access some of our Online Banking services or information Yes
Santander Online Banking FLC Persistent To display new content to you in Online Banking You may not be able to access some of our Online Banking services or information Yes
Santander Online Banking mm_uidSyncPixel Persistent To display new content to you in Online Banking You may not be able to access some of our Online Banking services or information Yes
Santander Online Banking __cfduid Persistent Allows us to collect your opinions on our services If you’ve previously taken part or don’t want to take part in any of our surveys, disabling this cookie means you may be presented with a survey next time you access our services Yes
Santander Online Banking ecos.dt Session Allows us to collect your opinions on our services If you have previously taken part or did not wish to take part in any of our surveys, disabling this cookie means you may be presented with a survey next time you access our services No
santanderinvesting.co.uk ecos.dt Session Allows us to collect your opinions on our services If you have previously taken part or did not wish to take part in any of our surveys, disabling this cookie means you may be presented with a survey next time you access our services No
Santander Investment Hub Adobe Experience Manager Persistent & Session Helps us to understand our website content and activity; and improve your ongoing customer experience If you disable this cookie, your data won’t be used to improve your ongoing customer experience Yes

*Where the answer is yes – please see our Privacy Statement. This contains more information about the lawful reason for this collection and use of personal data under data protection legislation and how to exercise your personal data rights. More information can also be found in the privacy information section of our cookie policy

The table below details the marketing cookies that we use and how you can manage them.

Website Cookie Type of cookie Purpose / description What happens if this cookie is disabled? Does this cookie collect personal data about me?*
santander.co.uk Doubleclick Persistent Allows us to tell you about products and services that may interest you If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you Yes
santander.co.uk Facebook pixel Persistent Allows us to tell you about products and services that may interest you If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you Yes
santander.co.uk Adwords Remarketing Persistent Allows us to tell you about products and services that may interest you If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you Yes
santander.co.uk Appnexus Persistent Allows us to tell you about products and services that may interest you If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you Yes
santander.co.uk Conversant Persistent Allows us to tell you about products and services that may interest you If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you Yes
santander.co.uk Quantcast Persistent Allows us to tell you about products and services that may interest you If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you Yes

*Where the answer is yes – please see our Privacy Statement. This contains more information about the lawful reason for this collection and use of personal data under data protection legislation and how to exercise your personal data rights. More information can also be found in the privacy information section of our cookie policy

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.