Find answers to common business borrowing and finance questions here, along with guides and other useful information.
If you can't find the answer to your query, just give us a call. The best telephone numbers to contact us on for business borrowing and finance queries are below.
You can repay all or part of your Business Loan at any time. Early repayment charges may apply. To find out more speak to our Lending Team on 0800 313 4481. Lines open 8am to 6pm Monday to Friday.
We can provide an indicative cost by using the 1|2|3 Business World Loan or Business Loan calculator which uses a representative rate. If you wish to know the rate of interest we would offer you on your loan you will need to complete a full application which will include a search at a credit reference agency.
The payment will not be made and you will incur a £15 unpaid item fee.
You will be notified of charges 14 days before they are debited from your account.
You'll need to complete and return the Business Cashback Credit Card Additional Cardholder form (pdf). Please return it to: BBCC Department, PO Box 983, Bradford, BD1 9FE. If you need help with your request please call the Business Banking call centre on 0800 218 2345. Lines are open between 8am to 9pm Monday to Friday and 9am to 2pm on Saturdays.
There are no arrangement fees for setting up a Business Loan. Early repayment charges may apply.
Reporting a fraud or a scam
If you think you’ve been the victim of a fraud or a scam, or are concerned about the security of your account, please contact us on 0800 731 6666 - lines are open 24 hours a day, 7 days a week.
Never disclose your security details such as your card PIN, a One Time Passcode (OTP) or security numbers (such as Online and Mobile Banking log on details). These are personal to you and shouldn’t be shared with anyone, not even with one of your employees or a Santander employee.
Never download software onto your device either during or following an unexpected call. If you or one of your employees are ever asked to do this or are unsure about a message or phone call from someone saying they’re from Santander, don't give any information and contact us immediately.
If you would prefer to use our online services to explain what has gone wrong and how you would like us to fix this for you, please send us a secure message by logging on to online banking and using our secure message service.
Please have your complaint reference number handy when you contact us.
If you need an update, or to give us some more information about an existing complaint, the best way is for you to call us on 0800 171 2171.
|If you would prefer to use our online services to explain what has gone wrong and how you would like us to fix this for you, please send us a secure message by logging on to online banking and using our secure message service.|
|If you would like to speak to one of our team in person, come and see us in branch. |
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