Independent service quality survey results
Personal current accounts – published August 2018
As part of a regulatory requirement, an independent survey was conducted to ask customers of the 16 largest personal current account providers if they would recommend their provider to friends and family. You can find the latest published results here
Overall service quality
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
You'll find lots of answers in our Frequently Asked Questions.