You choose when your switch starts – this can be up to 60 days in the future. Please provide us with your old account sort code, account number and debit card details.
On your chosen switch start date, we’ll ask your old bank for a list of your payments (for example, standing orders and Direct Debits). Please tell us if you would like to receive progress updates by text, email or letter.
We’ll set up the payments on your Santander account, and we’ll tell the companies you pay by Direct Debit to collect future payments from your new account. We’ll also let people know who pay money into your account to send it to your new account from now on.
Your switch is complete. If you have a positive balance, it will be transferred to your Santander account. If you have an overdrawn balance, you’ll need to clear it with your old bank. Your old bank or building society account will be closed.
From the day your switch completes we’ll automatically redirect any payments from your old account to your Santander account and we’ll also contact the sender to give them your new account details. We’ll do this for a period of three years or longer, in accordance with the Current Account Switch Agreement. This means there’s no need to worry about missing any payments.