Important contractual information is included in documents which can be accessed via the links below. We advise that you should read and consider these documents before proceeding with your application. You should print or save copies of these documents for further reference and records. If there are any questions you have regarding the agreement or you require further information please contact us.
- Zero Credit Card Key Facts Document (pdf) including Pre-Contractual Explanation, Pre-Contract Credit Information and the Statement of Lender and Borrower Responsibilities
- Terms & Conditions and Important Information (pdf) including Terms of Business and Data Protection Statement
To view these documents, you may need to download Adobe Reader.
We've provided a summary below of the important information that's contained in the Pre-Contractual Explanation. The full version of this can be found in the Zero Credit Card Key Facts Document which can be accessed via the link above. You should also read this before you apply.
Is a credit card right for my borrowing needs?
A credit card can be very expensive if you're not careful how you use it. It is best used when you can pay off the full balance quickly.
What interest and charges might apply?
Cash withdrawals are more expensive than purchases because you start paying interest immediately. We don’t charge a monthly fee for this credit card but we do charge a balance transfer fee of 3% (minimum £5) on any balance transfers made during the introductory period. We can change the fees (including the monthly fee and amending the balance transfer fees) and interest rates on your card. We’ll let you know in advance if we plan to do this.
Any introductory rate we offer you starts from the date your account is opened.
For detailed information on fees and charges please read the Costs of Credit section in the Pre-Contract Credit Information and condition 8 of the credit agreement.
How much will I have to pay under the credit agreement?
It will cost you more if you only make your monthly minimum payments. It will cost you less if you pay off the full balance quickly.
What are the consequences to me if I do not keep up repayments?
If you miss your minimum payment you get charged a £12 fee, plus the interest keeps building up, so you end up paying back more. We will also record details with a credit reference agency and your credit rating could go down which would make it harder to get future credit. If you miss multiple repayments, your credit rating can be damaged and you might have legal proceedings brought against you. In the very worst case your debt might be secured against your house or your debt may be transferred to a debt management company. To avoid getting into this situation, please contact us if you are having difficulties in making your repayments.
Changing your mind.
You can change your mind up to 14 days after you receive your card. If you do this, you must repay anything you owe.
Paper-free Credit Cards: Receive your statements, letters and other important information online.
When applying online for a new account, we will arrange for your statements (e.g. your monthly and annual statements), letters and other important information (e.g. any important messages about your account such as changes to your terms and conditions, regulatory notices, certain arrears notices, missed payments and updates about the services on your account) to be stored securely within Online Banking.
To view, print and download your e-Documents simply log on to Santander Online Banking and select “e-Documents” from the left-hand menu. We will usually send you an email when there is a document ready to be viewed.
Once your account is open, if you’d prefer to receive your documents by post, you can update your account settings at any time via Santander Online Banking, visiting a Branch or calling us.
If you want more information on paper-free, or you don’t want to receive your documents this way then contact us.