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Insurance

Protect what matters most

Make sure you're covered

To bring you great value, we aim to pack a lot of cover into each one of our insurance policies, as well as being committed to bringing you our best price across our range.

With 24/7 claims lines for home, car, and travel insurance you’ll always have someone on hand to assist in an emergency.

Home Insurance

Options Home Insurance

With Options Home Insurance, we use our panel of carefully selected insurers to bring you our best price.

Options Home Insurance is arranged and administered by BISL Limited who are not part of the Santander group.

Find out more

Car Insurance

Car Insurance

Peace of mind on the road

Keeping you on the road is our priority when you take out Santander Car Insurance.

Our car insurance is arranged and administered by iGO4 Partners Limited who are not part of the Santander group.

Find out more

Travel Insurance

Travel Insurance

Relax and enjoy your holiday

Whether you're travelling near or far, choose between European or Worldwide and annual multi-trip or single trip cover. Available for individuals, couples or families.

Our travel insurance is arranged, administered and underwritten by ACE European Group Limited who are not part of the Santander group.

Find out more

Life Insurance

Life Insurance

Protection for your loved ones

Take care of your family when you're not around with Santander Life Insurance.

Administered and underwritten by Aviva Life & Pensions UK Limited.

Find out more

Guaranteed Over 50 Plan

Guaranteed Over 50

Life cover if you're over 50

If you’re aged between 50 and 80 years and looking to give your family a helping hand, when you're no longer around, the Guaranteed Over 50s Plan could be for you.

Provided by AXA Wealth Limited, trading as SunLife.

Find out more

Make a claim

Make a claim

We're ready to help

Find the right telephone number for making a claim on your insurance policy.

Find out more

Frequently asked questions

  • Home insurance:
    For the right number to call to speak to customer services, check what your policy number starts with. You’ll find your policy number on your policy schedule.

     

    If you have a Santander Options Home Insurance policy (starts 11 or 12):
    You can find all of your documents, make changes and more in the Options Home Insurance self service centre.

     

    Alternatively you can call BISL on 0800 048 1853.
    Lines are open 8am to 9pm Monday to Friday, 9am to 5pm Saturday and public holidays, and 10am to 4pm Sunday.

     

    If you have a Santander Home Insurance policy which is underwritten by Aviva (your policy number will start with either AN or MH)
    Call Aviva on 0844 891 5060.
    Lines are open 8am to 9pm Monday to Friday, 8am to 4pm Saturday.

     

    If you have a Santander Home Insurance policy which was originally taken out through the National & Provincial Building Society
    Call 0845 741 3324.
    Lines are open 8am to 7pm Monday to Friday and 9am to 2pm Saturday.

     

    Car insurance:
    Call iGO4 on 0800 917 5090.
    Lines are open 8am to 8pm Monday to Friday, 9am to 5pm Saturday and 10am to 3pm Sunday.

     

    Travel insurance:
    Call ACE on 0800 519 9925 or from abroad +44 (0) 1293 726329. 
    Lines open 9am to 5pm Monday to Friday.

     

    Life insurance and life and critical illness insurance:

     

    If your policy provider is Aviva:
    Call Aviva on 0845 301 6383.
    Lines are open 8.30am to 5.30pm Monday to Friday and 8.30am to 4pm Saturday.

     

    If your policy provider is Royal London:
    Call Royal London on 0845 741 3002.
    Lines are open 9am to 5pm Monday to Friday and 9am to 4pm Saturday.

     

    Guaranteed Over 50 Plan:
    Call SunLife on 0845 835 3637.
    Lines are open are 8am to 8pm Monday-Friday.
     

  • Home insurance:
    For the right number to call to speak to customer services, check what your policy number starts with. You’ll find your policy number on your policy schedule.

     

    If you have a Santander Options Home Insurance policy (starts 11 or 12):
    You can find all of your documents, make changes and more in the Options Home Insurance self service centre.

     

    Alternatively you can call BISL on 0800 048 1853.
    Lines are open 8am to 9pm Monday to Friday, 9am to 5pm Saturday and public holidays, and 10am to 4pm Sunday.

     

    If you have a Santander Home Insurance policy which is underwritten by Aviva (your policy number will start with either AN or MH)
    Call Aviva on 0844 891 5060.
    Lines are open 8am to 9pm Monday to Friday, 8am to 4pm Saturday.

     

    If you have a Santander Home Insurance policy which was originally taken out through the National & Provincial Building Society
    Call 0845 741 3324.
    Lines are open 8am to 7pm Monday to Friday and 9am to 2pm Saturday.

     

    Car insurance:
    Call iGO4 on 0800 917 5090. Lines are open 8am to 8pm Monday to Friday, 9am to 5pm Saturday and 10am to 3pm Sunday.

     

    Travel insurance:
    Call ACE on 0800 519 9925 or from abroad +44 (0) 1293 726329. 
    Lines open 9am to 5pm Monday to Friday.

     

    Life insurance and life and critical illness insurance:

     

    If your policy provider is Aviva:
    Call Aviva on 0845 301 6383.
    Lines are open 8.30am to 5.30pm Monday to Friday and 8.30am to 4pm Saturday.

     

    If your policy provider is Royal London:
    Call Royal London on 0845 741 3002.
    Lines are open 9am to 5pm Monday to Friday and 9am to 4pm Saturday.

     

    Guaranteed Over 50 Plan:
    Call SunLife on 0845 835 3637.
    Lines are open are 8am to 8pm Monday-Friday.
     

  • Home insurance:
    For the right number to call to speak to customer services, check what your policy number starts with. You’ll find your policy number on your policy schedule.

     

    If you have a Santander Options Home Insurance policy (starts 11 or 12):
    You can find all of your documents, make changes and more in the Options Home Insurance self service centre.

     

    Alternatively you can call BISL on 0800 048 1853.
    Lines are open 8am to 9pm Monday to Friday, 9am to 5pm Saturday and public holidays, and 10am to 4pm Sunday.

     

    If you have a Santander Home Insurance policy which is underwritten by Aviva (your policy number will start with either AN or MH)
    Call Aviva on 0844 891 5060.
    Lines are open 8am to 9pm Monday to Friday, 8am to 4pm Saturday.

     

    If you have a Santander Home Insurance policy which was originally taken out through the National & Provincial Building Society
    Call 0845 741 3324.
    Lines are open 8am to 7pm Monday to Friday and 9am to 2pm Saturday.

     

    Car insurance:
    Call iGO4 on 0800 917 5090.
    Lines are open 8am to 8pm Monday to Friday, 9am to 5pm Saturday and 10am to 3pm Sunday.

     

    Travel insurance:
    Call ACE on 0800 519 9925 or from abroad +44 (0) 1293 726329. 
    Lines open 9am to 5pm Monday to Friday.

     

    Life insurance and life and critical illness insurance:

     

    If your policy provider is Aviva:
    Call Aviva on 0845 301 6383.
    Lines are open 8.30am to 5.30pm Monday to Friday and 8.30am to 4pm Saturday.

     

    If your policy provider is Royal London:
    Call Royal London on 0845 741 3002.
    Lines are open 9am to 5pm Monday to Friday and 9am to 4pm Saturday.

     

    Guaranteed Over 50 Plan:
    Call SunLife on 0845 835 3637.
    Lines are open are 8am to 8pm Monday-Friday.

  • Can't find what you are looking for? Find more on the Insurance FAQs page.

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