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Insurance

Protect what matters most

Make sure you're covered

To bring you great value, we aim to pack a lot of cover into each one of our insurance policies, as well as being committed to bringing you our best price across our range.

With 24/7 claims lines for home, car, and travel insurance there should always be someone on hand to assist in an emergency.

Options Home Insurance

Options Home Insurance

Tailor your cover, to best suit your needs

We'll use our carefully selected panel of insurers to bring you our best price. Options Home Insurance is exclusively available online.

Arranged and administered by BISL Limited.

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Car Insurance

Car Insurance

Peace of mind on the road

Keeping you on the road is our priority when you take out Santander Car Insurance.

Arranged and administered by iGO4 Partners Limited.

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Travel Insurance

Travel Insurance

Relax and enjoy your holiday

Whether you're travelling near or far, choose between European or Worldwide and annual multi-trip or single trip cover. Available for individuals, couples or families.

Our travel insurance is sold, serviced and underwritten by ACE European Group Ltd, which is not part of the Santander group.

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Life Insurance

Life Insurance

Protection for your loved ones

Take care of your family when you're not around with Santander Life Insurance.

Administered and underwritten by Aviva Life & Pensions UK Limited.

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Guaranteed Over 50 Plan

Guaranteed Over 50

Life cover if you're over 50

If you’re aged between 50 and 80 years and looking to give your family a helping hand, when you're no longer around, the Guaranteed Over 50s Plan could be for you.

Provided by AXA Wealth Limited, trading as SunLife.

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Make a claim

Make a claim

We're ready to help

Find the right telephone number for making a claim on your insurance policy.

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Frequently asked questions

  • If you've lost your insurance certificate and want a replacement call customer services on 0800 917 5090, selecting option 3. Our lines are open 8am to 8pm Monday-Friday, 9am to 5pm Saturdays and 10am to 3pm Sundays

    • For Life Insurance policies taken after 30 June 2011 (underwritten by Aviva) call 0845 301 6383. Lines are open 8.30am to 5.30pm Monday-Friday, and 8.30am to 4pm Saturdays

    • For Life Insurance policies taken before 30 June 2011 (Underwritten by Royal London) call 0845 741 3002. Lines are open 9am to 5pm Monday-Friday, and 9am to 4pm Saturdays.

    • You can download your Travel Insurance policy document online*.

    *To open these documents you will need to have Adobe Reader. If you don't already have Adobe Reader you can download it for free

    • If you already have an Options Home Insurance policy with us you can find all of your documents, make changes and more in the Home Insurance self service centre

    Phone
    Call us on 0800 048 1853
    Lines are open
    Monday to Friday 8am -9pm
    Saturday 9am -5pm ( includes public holidays)
    Sunday 10am - 4pm

  • If you've lost your insurance certificate and want a replacement call customer services on 0800 917 5090, selecting option 3. Our lines are open 8am to 8pm Monday-Friday, 9am to 5pm Saturdays and 10am to 3pm Sundays

    • For Life Insurance policies taken after 30 June 2011 (underwritten by Aviva) call 0845 301 6383. Lines are open 8.30am to 5.30pm Monday-Friday, and 8.30am to 4pm Saturdays

    • For Life Insurance policies taken before 30 June 2011(Underwritten by Royal London) call 0845 741 3002. Lines are open 9am to 5pm Monday-Friday, and 9am to 4pm Saturdays.

    • For Travel Insurance, please call us on 0800 519 9925 or from abroad +44 (0) 1293 726329 Lines open 9am to 5pm Monday to Friday.

    If you need to contact us by post, you can write to us at the following address:
    Customer Service
    Santander Travel Insurance
    PO BOX 1086
    Belfast
    BT1 9ES

    • If you already have an Options Home Insurance policy with us you can find all of your documents, make changes and more in the Home Insurance self service centre

    Phone
    Call us on 0800 048 1853
    Lines are open
    Monday to Friday 8am -9pm
    Saturday 9am -5pm (includes public holidays)
    Sunday 10am - 4pm

    • For Car Insurance call customer services on 0800 917 5090, selecting option 3. Our lines are open 8am to 8pm Monday-Friday, 9am to 5pm Saturdays and 10am to 3pm Sundays

    • For the Guaranteed Over 50 Plan, call SunLife on 0845 8353 637. Lines are open are 8am to 8pm Monday-Friday.

    • For Life Insurance policies taken after 30 June 2011 (underwritten by Aviva) call 0845 301 6383. Lines are open 8.30am to 5.30pm Monday-Friday, and 8.30am to 4pm Saturdays

    • For Life policies taken before 30 June 2011 (Underwritten by Royal London) call 0845 741 3002. Lines are open 9am to 5pm Monday-Friday, and 9am to 4pm Saturdays.

    You'll need your policy number to hand.

  • Can't find what you are looking for? Find more on the Insurance FAQs page.

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