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Clubs and Charities Accounts Help and Support

Here to help

We're here to help

Find answers to common treasurer's accounts questions here, along with guides and other useful information. 

If you can't find the answer to your query, just give us a call. The best telephone numbers to contact us on for treasurer's accounts queries are below. 

Frequently asked questions

  • Our treasurer’s accounts have been designed specifically for not-for-profit organisations such as clubs, associations/societies and charities, operated in the UK and with annual turnover of up to £250,000.

  • You can nominate up to three signatories on your treasurer's accounts, though the mandate requires only one of these to authorise any transaction.

  • If you opened your Treasurer's Account on or after 28th November 2014 you will need to complete and return the change of details form for treasurer's accounts (pdf). This form will require the signatures of two members of the Board/Committee.

     

    If you opened a different club and society account before 28th November 2014 you'll need to complete the change of details form for clubs and societies (pdf) to change your account details.

     

    When you have completed the form please return it to Santander Business Banking, Bridle Road, Bootle L30 4GB. If you require assistance with your request please call the Business Banking contact centre on 0800 731 6666. Servicing lines are open between 8am to 9pm Monday to Friday and 8am to 2pm on Saturdays. Sales lines are open between 8am to 7pm Monday to Friday.

  • Call us on 0800 731 6666. Servicing lines are open between 8am to 9pm Monday to Friday and 8am to 2pm on Saturdays. Sales lines are open between 8am to 7pm Monday to Friday.

  • Yes - you can service your treasurer's accounts via Online Banking, Mobile Banking, over the phone, at participating Post Office branches and at cash machines in exactly the same way that you currently access your business account.

  • Reporting a fraud or a scam
    If you think you’ve been the victim of a fraud or a scam, or are concerned about the security of your account, please contact us on 0800 731 6666 - lines are open 24 hours a day, 7 days a week.

     

    Never disclose your security details such as your card PIN, a One Time Passcode (OTP) or security numbers (such as Online and Mobile Banking log on details). These are personal to you and shouldn’t be shared with anyone, not even with one of your employees or a Santander employee.

     

    Never download software onto your device either during or following an unexpected call. If you or one of your employees are ever asked to do this or are unsure about a message or phone call from someone saying they’re from Santander, don't give any information and contact us immediately.

Contact us

It's easy to get in touch. Simply call one of our UK-based call centres and we'll be happy to help.

  • Treasurer's Current Account 
    0800 068 7010
    Lines are open 8am to 7pm Monday to Friday.

     

    Treasurer's Savings Account
    0800 218 2352
    Lines are open 8am to 7pm Monday to Friday.

     

    View our call charges

  • Treasurer's Current Account and Treasurer's Savings Account
    0800 731 6666

    Lines are open 8am to 7pm Monday to Friday.

     

    View our call charges

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