Contact us
It's easy to get in touch, either call one of our UK based call centres by selecting the product or service that you would like to discuss or speak to one of our staff face to face by visiting one of over 1,300 branches throughout the UK. Find your most convenient branch using our branch finderor for an instant answer, take a look at our most frequently asked questions.
> If you are a Business Banking customer, please click here.
> If you are a Corporate Banking customer, please click here.
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Contact us to: |
Number* |
Description |
Opening Times |
|
Report Fraud |
0845 602 1582 |
Credit card: If you believe you've been a victim of credit card fraud, let us know by calling this number. |
24 hours a day, |
|
08459 724 724 |
Debit card and all other types of fraud: If you believe you've been a victim of fraud and it did not involve your credit card. |
24 hours a day, |
|
|
Report a Lost or Stolen Card |
08459 724 724 From abroad: +44 1908 237 963 |
Debit card: Call to report a lost or stolen debit card. |
24 hours a day, |
|
0845 602 1582 From abroad: +44 1512 648 725 |
Credit card: Call to report a lost or stolen credit card. |
24 hours a day, |
|
|
Manage your Current Account |
08459 724 724 |
Use our automated Telephone Banking service. |
24 hours a day, |
|
Speak to one of our |
7am-11pm Mon-Sat |
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Manage your Savings Account |
0845 609 0014 |
Use our automated Telephone Banking service |
24 hours a day, |
|
Speak to one of our |
7am-11pm Mon-Sat |
||
|
Manage your Credit Card |
0845 602 1582 |
Call if your card has been declined. You can also manage your account or query unrecognised transactions. |
7am-11pm Mon-Sat |
|
Get Personal Online Banking help & support |
0845 600 4388 |
Call us if you need help and support to bank online. |
7am-11pm Mon-Sat |
|
Make a new complaint |
0845 600 6014 From abroad: +44 1908 375 039 |
To make a new complaint |
8am-6pm Mon-Fri 9am-4pm Sat |
|
Make a PPI complaint |
0845 600 6014 option 1, 1, 1, 1 |
To make a new PPI complaint |
9am-5pm Mon-Fri |
If the number you need is not in the table above, then click the links below to narrow down your search.
| Contact us | |
| > Current Accounts | > Online Banking |
| > Business Banking | > General Enquiries |
| > Corporate Banking | > Bereavement |
| > Credit Cards | > Access from Abroad |
| > Insurance | > Complaints/PPI |
| > Personal Loans | > Lost & Stolen Cards |
| > Mortgages | |
| > Savings & Investments |
If your query is not urgent and you're an existing Santander Online Banking customer, log on to our secure messaging centre.
Important note on security
We advise you not to include any of your account details if you are emailing us as the information could be intercepted along the way. If you want to discuss any account related information please call us instead and we will be able to deal with your enquiry more efficiently.