Hello and a very warm welcome to Santander Business Banking.
At Santander, we believe customers should be at the heart of all that we do. Understanding what you and your business need really matters to us. It means we can give you access to people who can help you at every stage of the growth of your business, and by maintaining a strong relationship we can support you, not only when times are good, but for those testing moments too.
Running your own business is an extremely exciting prospect, and we want to share in that excitement and help you along the way. So I make a firm commitment to you - when you enter into a relationship with Santander, we will do our absolute best to provide you with service and products of the highest level. And give you the support of a Local Business Manager, who will get to know your business inside out, help you find the right financial solutions and build a supportive relationship with you.
And what exactly do I mean by relationship? Well of course, for us to thoroughly understand your motivations for running your business and your ambitions, we need to find out as much as possible about you and your business. Once we have the answers, we'll know exactly how to help you along that path. Equally, though, you need to keep us up to date with the progress your business is making - in good times and in bad. In a successful relationship, the earlier we can share information with one another, the more able and willing we are to support one another.
So please do not hesitate to pick up the phone and talk to us. For example, if you have a surplus amount of cash, call us so that we can help you earn interest on it. Or if you find you suddenly need funding for your business, one of our overdrafts or loans may fit the bill. We can help when we know what help you need.
We are committed to taking a new approach to Business Banking - compared to the past, and compared to banks in general. Our aim is to become your business bank of choice through building supportive relationships and offering simple products that are easy and straightforward to understand and which offer you real value for money.
I very much look forward to a mutually long and successful relationship, and wish you all the very best for you and your business.
Kind regards,
Darren Clarke
Head of Santander Business Banking
