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General Enquiries

To get an instant answer to your question, why not view our FAQs?

If you have a general enquiry and you are logged on to Online Banking, you can send us a 'Secure Message'.  Alternatively, email. Please remember, if emailing, not to include any account related information for security purposes.

To keep up to date with the latest scams and information on how to avoid becoming a victim of fraud, visit our Security section.

To help us respond to your call more efficiently, please call the most appropriate number from the list below.



For contact about:


Opening times:

General sales enquiries

0845 765 4321

8am - 9pm Mon - Fri
8am - 4pm Sat

Card transaction queries

08459 724 724

7am - 11pm Mon - Sat
8am - 10pm Sun

Sending or receiving money worldwide

0870 600 0125

8am - 6pm Mon - Fri
8.30am - 4pm Sat

*Call charge information


If the number you need is not in the table above, then click the links below to narrow down your search.


Contact us about:


> Current Accounts

> Online Banking

> Business Banking

> General enquiries

> Corporate Banking


> Credit Cards

> Access from Abroad

> Insurance

> General Complaints

> Personal Loans

> Payment Protection (PPI) Complaints

> Mortgages

> Lost & Stolen Cards

> Savings & Investments

> Power of Attorney 

> Bereavement


Below are some frequently asked questions. We have a dedicated FAQs & Guides Section which may also prove useful.

How do I find details of my nearest branch?
Use our branch locator to find the best site for you.

How do I remove my details from your mailing lists?
Please send an email to, call us on 0845 972 4724*, or visit your local branch.

How do I find out about current vacancies?
There are always plenty of exciting opportunities at Santander. To find out about our current job roles and apply online, visit If you have any specific questions, please do email us at

Useful Information