It's the perfect time to be joining us ? because Santander Online Banking is now better than ever. Log on, and you?ll find a wealth of tools aimed at making your life easier. Importantly, it?s also extremely secure.
Hints & Tips
Hints and tips for navigating your way around our new Online Banking Service
We know our new Online Banking service looks different to what you're used to. Don't worry, though - you can do everything you could before. And more.
Here are some tips. But if you do get stuck, simply call our Technical Helpdesk on 0845 600 4388* (7am-11pm Monday to Saturday and 9am-9pm Sunday)
What can I do?
Online Banking is split into eight sections (tabs) which you'll find across the top of the website. Click on a tab, and the left hand menu will change, so you can request different tasks. Here?s a guide to what tasks are where.
Click on the 'My accounts' tab. Next to each of the main headings, such as 'Banking & Savings' or 'Borrowings', you'll see the link 'Add, remove or rename an account'. Simply click on it and follow the instructions.
The 'Log off' button is in the top right-hand corner. Click on it, and you'll go through to a summary screen which allows you to see the session's transactions/activities. If you're happy that all your activities are listed correctly, click the 'Yes' button.
Make sure you go through the whole process to protect your information.
If you're not happy that the activities are listed correctly, please contact us. Either by secure message or by calling our help desk on 0845 600 4388* (7am-11pm Monday to Saturday and 9am-9pm Sunday)
Log in today to make the most of your enhanced Online Banking service