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Travel Insurance

Santander is pleased to introduce you to ACE European Group Ltd as our preferred partner for travel insurance. Santander Travel Insurance is sold, serviced and underwritten by ACE European Group Ltd who are not part of the Santander group.

CHILDREN UNDER 18 GO FREE! (Under 23's are free if they are in full time education) Plus, a 30% online discount for our 123 customers, or a 20% online discount for all other Santander customers.

We have recently made changes to our cover, including a number of key enhancements - for example there is now no upper age limit - what's covered as standard?

 

 

You must apply online to take advantage of these discounts. Terms and Conditions apply to these offers*. If you prefer to apply over the telephone, or if you are not a Santander customer, you can contact one of our friendly UK based advisers on 0800 519 9921.

What's covered as standard?

All our policies include the following levels of cover:
 

  • Cancellation cover up to £5,000

     
  • Personal property up to £2,000

     
  • Abandonment of holiday (due to travel delay) up to £5,000

     
  • Unlimited medical expenses

     
  • Overseas legal expenses up to £25,000

     
  • Personal accident cover up to £25,000

     
  • Personal liability cover up to £2 million

     

For a full list of what's covered and more detailed information, please see our policy document

Medical cover extension


 

A medical cover extension can be bought to cover pre-existing medical conditions not included under the standard policy. If this is required, our online application process will prompt you to call us to arrange your policy. (The online discount does not apply to this cover extension, but you will still benefit from the discount to the rest of your policy).

If you have any questions relating to pre-existing medical conditions, you can call us on 0800 519 9924. Our lines are open from 9am until 5pm, Monday to Friday.

Optional cover extensions (for an additional premium)


 

Several optional cover extensions are available. The discounts will also apply to these and they are:

  • Winter sports

  • Hazardous activities

  • Business

  • Wedding

  • Golf

  • Trip duration

  • Excess waiver

For a full list of what's covered and more detailed information, please see our policy document

Next steps


 

Once you have applied, you will be notified via text message and/or email (depending on the option selected at time of purchase). The confirmation will contain the policy number and numbers to call in an emergency.
 

*Offer terms and conditions


 

"Children go free" applies to family policies only. Up to seven children under the age of 18 (or under the age of 23 if they are in full time education) may be named on the policy for no additional cost. They must be the child or grandchild (including step, fostered or adopted) of the policy holder or their partner and be a dependant child who is not married or living with their own partner.

To be eligible for the 20% discount you or any other named person on the policy must be an existing Santander customer, and you will be asked to confirm this at the point of purchase. Alternatively, to be eligible for the 30% discount, you or any other named person on the policy must hold a Santander 123 Current Account and/or a Santander 123 Credit Card. You will be asked to confirm this at the point of purchase.

The online discount is automatically applied to the premium quoted including any optional cover extension selected except for any additional premium applied for the medical cover extension which is not eligible for the discount.

Quotations are subject to standard underwriting and acceptance criteria. These offers are subject to availability and may be withdrawn at any time.
 

Important information for Santander current account customers
 

If you hold a Santander current account from our Premium range, your account benefits may include travel insurance. Please refer to your policy document for full details.

If you have a query or wish to make a claim, please call 0800 093 4745.

Santander Travel Insurance is sold, serviced and underwritten by ACE European Group Limited. Registered office: ACE Building, 100 Leadenhall Street, London, EC3A 3BP. Registered in England Number 1112892. Ace is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority reference number FRN 202803.

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