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Contact us

It's easy to get in touch, either call one of our UK based call centres by selecting the product or service that you would like to discuss or speak to one of our staff face to face by visiting one of over 1,300 branches throughout the UK. Find your most convenient branch using our branch finder or for an instant answer, take a look at our most frequently asked questions.

 > If you are a Business Banking customer, please click here. 
 > If you are a Corporate Banking customer, please click here.

Contact us to:

Number*

Description

Opening Times

Report Fraud 

0845 602 1582

Credit card: If you believe you've been a victim of credit card fraud, let us know by calling this number.

24 hours a day,
7 days a week

08459 724 724

Debit card and all other types of fraud: If you believe you've been a victim of fraud and it did not involve your credit card.

24 hours a day,
7 days a week

Report a Lost or Stolen Card

08459 724 724

From abroad:

+44 1908 237 963

Debit card: Call to report a lost or stolen debit card.

24 hours a day,
7 days a week

0845 602 1582

From abroad:

+44 1512 648 725

Credit card: Call to report a lost or stolen credit card.

24 hours a day,
7 days a week

Manage your Current Account

08459 724 724

Use our automated Telephone Banking service.
See our Telephone Banking page to register or learn more.

24 hours a day,
7 days a week

Speak to one of our UK based advisors about your account.

7am-11pm Mon-Sat
8am-10pm Sun

Manage your Savings Account

0845 609 0014

Use our automated Telephone Banking service

24 hours a day,
7days a week

Speak to one of our UK based advisors about your account

7am-11pm Mon-Sat
8am-10pm Sun

Manage your Credit Card

0845 602 1582

Call if your card has been declined.  You can also manage your account or query unrecognised transactions.

7am-11pm Mon-Sat

Get Personal Online Banking help & support

0845 600 4388

Call us if you need help and support to bank online.

7am-11pm Mon-Sat
9am-9pm Sun

Make a new complaint

0845 600 6014

From abroad:

+44 1908 375 039

To make a new complaint
Click here if you have an existing complaint.

  8am-6pm Mon-Fri 9am-4pm Sat

Make a PPI complaint

0845 600 6014

option 1, 1, 1, 1

To make a new PPI complaint

9am-5pm Mon-Fri

*Call charge information

 

If the number you need is not in the table above, then click the links below to narrow down your search.
 

Contact us  
> Current Accounts > Online Banking
> Business Banking > General Enquiries
> Corporate Banking
> Credit Cards > Access from Abroad
> Insurance > Complaints/PPI
> Personal Loans > Lost & Stolen Cards
> Mortgages  
> Savings & Investments  


If your query is not urgent and you're an existing Santander Online Banking customer, log on to our secure messaging centre.


Important note on security

We advise you not to include any of your account details if you are emailing us as the information could be intercepted along the way. If you want to discuss any account related information please call us instead and we will be able to deal with your enquiry more efficiently.