Please see information below if you are thinking of closing one of the
> Savings account
Credit Card account
> Closing an account by
> Closing an account if you are abroad
If you are thinking of closing your Santander savings
account, call 08459 724 724*.
If you are thinking of closing your credit card account please
call 08459 724 724*.
We're sorry to hear that you are thinking about closing your
current account. If your existing account is not meeting your needs, please pop
into one of our branches to discuss this with an advisor in more detail. We may
have an alternative account that will be more suitable for you - please visit
your local branch to find out more and one of our advisors will be happy to
help. Find your nearest Branch
To close an account by post
close a Santander Account by post, please write to the following address:
PO Box 297
If writing to Santander please enclose the following:
Your telephone number
The number of the account you wish to close
Instructions for repayment of any credit balance still on the account
once closed (i.e. by cheque to registered address or into another Santander
Any cards held on the account (the cards should be cut in half for
Cheque books held on the account
If you have any direct debit mandates (used to pay bills) arranged on the
account, you must give written authority for us to cancel them and make
alternative arrangements for future payments, with the companies they are
Please allow 14 days for the closure to take effect
If you have any further queries, please don't hesitate to contact us.
Closing an account if you are
The normal procedure for closing a Santander account is for
you to return all cards, passbook, etc relating to the account to a Santander
If this isn't possible we would accept written instructions sent to us by
Please destroy all cards relating to the account you wish to close, by
cutting them in half.
Photocopy your passport showing the page that includes your photograph and
Write down the following details:
Your present address and contact telephone number
The number of the account that you wish to close and the address detailed
on the account
Your personal fax number, if you have one
Confirm that you have destroyed all cards relating to the account.
State how you would like the closing balance to be paid to you; e.g.
cheque in sterling, currency draft (charge £10), telegraphic transfer in
sterling (charge £25), telegraphic transfer in currency (charge £25).
Details of the receiving account if to be paid by telegraphic
Please fax all the details written down plus the photocopies of your
passbook and passport to + 44 1274 368 635*.
Credit Card customers should call 00 44 1908 237963. We're open Monday to
Saturday 7am to 11pm & Sunday 9am to 6pm (UK time).
If you have any further queries, please don't hesitate to contact