To keep up to date with the latest scams and information on how to avoid becoming a victim of fraud, visit our Security section.
Below is a list of our most commonly asked General enquiries:
If you are registered for Online Banking, you can send us a Secure Message or alternatively, for general enquiries, you can also contact us by email. If you are sending us an email, please remember not to include any account related information for security purposes.
For enquiries relating to the Alliance & Leicester accounts please click here.
Use our branch locator to find the best site for you.
To register for Power of Attorney, you must obtain the correct documentation. These are available from your solicitor, or from stationers OyezStraker on 0207 232 1000.
To add a Power of Attorney to a Direct Saver or Postal Saver the Power of Attorney documents, or a certified copy, should be sent with a covering letter to:
Santander UK plc
PO Box 1109
For security reasons all further correspondence regarding the account must be by post.
If the account in question is an eSaver, please call us on 0845 609 0014. We're open Monday to Saturday, 7am to 11pm and Sundays form 9am to 6pm. We'll then send you a Letter of Declaration to sign, which includes a variation to the account's Terms and Conditions. This covers the attorney's use of PINs, telephone banking numbers and passwords.
The signed Letter of Declaration should then be returned, together with the Power of Attorney documents, or a certified copy to the address above.
There are always plenty of exciting opportunities at Santander. To find out about our current job roles and apply online, visit www.santanderjobs.co.uk. If you have any specific questions, please do email us at firstname.lastname@example.org.