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Family Reward Bank Account

Our Family Reward Bank Account includes all the great features of our Bank Account, and is packed full of insurance, assistance, leisure and retail benefits helping to save you time and money. For a monthly fee of just £15 you can enjoy over £890 of benefits.

  • The benefits of a Family Reward Bank Account
  • Great rates of interest
  • Account Benefits
  • How to Apply

The benefits of a Family Reward Bank Account

 

  • Annual worldwide family travel insurance – including winter sports;
  • Green Flag breakdown cover in the UK;
  • Identity theft protection
  • Card loss assistance - help if you lose your card;
  • Mobile phone insurance
  • Gadget insurance
  • Key protection
  • Legal advice
  • Will-writing service
  • £100 interest-free overdraft (depending on your circumstances)
  • Personal loan deals
  • Commission-free travel money – delivered to you free of charge;
  • Great savings on dining, days out and hotel accommodation.

 

To upgrade to a Reward Bank Account you need to hold an existing Preferred In-Credit or Preferred Overdraft Bank Account

Great rates of interest

 

Our Family Reward Bank Account pays up to 5% AER(variable) (see note 1) on balances up to £2,500 for 12 months, when you pay in at least £1000 each month.

 

After this time, you will benefit from a great rate of 2.5% AER (variable) (see note 1), up to £2500 when you pay in £1000 a month.

 

You will also benefit from a fantastic overdraft rate which is usually 12.9% EAR (variable) (see note 2).

 

If you do not pay £1000 per month you will receive an interest rate of 0.1% and an overdraft rate of 19.9%.

Account Benefits

 

 

 

Find out more about these benefits

 

Annual worldwide family travel insurance – including winter sports;

 

Wherever and whenever you travel, you can now enjoy the peace of mind that comes with being completely covered. This policy gives you and your family worldwide insurance each year with winter sports. You’re covered for cancelling your trip, cutting your trip short, missing your transport, personal accident, medical-emergency expenses, personal property, losing your passport or driving licence, personal public liability, travel delay, legal costs, winter sports, and golf cover.

 

Green Flag breakdown cover in the UK;

 

With both UK Roadside Assistance and Homecall included, you can drive with confidence wherever you are in the UK.

 

Identity theft protection

 

If you become a victim of identity theft, we will provide up to £50,000 of legal cover to help you reclaim your identity. You will have access to a confidential helpline and a case worker. And, Experian will monitor your credit file and send you free text alerts and internet monitoring.

 

Card loss assistance - help if you lose your card;

 

Losing your cards is stressful enough, but one call to our card-protection line will help put your mind at ease. Call us and we will cancel any of your debit, credit, charge, store and other cards for you. If your cards have been lost or stolen, we will ask the card issuers to send you replacements. And if you need it, we will even arrange to send you some emergency cash.

 

Mobile phone insurance

 

We will give you up to £300 cover if your mobile is lost, stolen, damaged or breaks down while it is being used by you or up to two authorised users. We’ll also cover you for any unauthorised calls made from your mobile after it is lost or stolen, up to a value of £1000. If you have a joint Family Reward Bank Account, your policy covers two handsets.

 

Gadget insurance

 

We will cover you for up to three portable electronic devices with a combined value of £1000 for theft, breakdown and damage for as long as they are being used by you or up to two authorised users.

 

Key protection

 

If you need your keys and locks replacing in an emergency, we will cover your costs up to £500. We’ll also give you help finding a locksmith in an emergency if you can’t enter your home, office or vehicle. If your keys are accidentally locked inside or broken in the lock, we’ll cover up to £50 for each incident for locksmiths’ costs.

 

Legal advice

 

High-quality legal advice can be both costly and hard to find. So it’s comforting to know our team of expert lawyers is on hand to answer any legal questions you may have. Whether you need advice on a dispute or other matters to do with your home, family, job or other areas of daily life, they will treat your call as confidential.

 

Will-writing service

 

Our online service takes all the hassle out of writing and updating your will. The service first helps you to choose the right will for your circumstances. It then gives you the support you need to complete it. Your will then goes to our expert legal team, so you have the added reassurance that it has been professionally reviewed.

 

£100 interest-free overdraft (depending on your circumstances)

 

We’ve made the first £100 of your advance overdraft completely interest-free (depending on your circumstances). This means you only start paying interest once you go over £100.

 

Personal loan deals

 

We give you access to great personal loan rates at Santander.

 

Commission-free travel money – delivered to you free of charge;

 

We will give you commission-free travel money at great rates (which we update each day) and in a wide range of currencies. We’ll also deliver it direct to your door free of charge, giving you one less thing to do before you go. Minimum order £300.

 

Great savings on dining, days out and hotel accommodation.

 

Pay less for your next holiday

 

We will give you £50 off your next holiday when you book through Concepts Travel.

 

Hotels and dining

 

We’ve put together some great offers on hotels and restaurants around the UK, so you can treat yourself and your family for less.

 

Unforgettable days out

 

We’ve arranged two admissions for the price of one on hundreds of fantastic days out across the UK.

How to Apply

 

You can apply if you:

  • are at least 18 years old and living permanently in the UK 
  • have a valid email address (we will contact you by email about your application and to confirm the account is open). 
  • have an existing Preferred-In Credit or Preferred Overdraft Bank Account. (You can check this by looking at the top of any recent statement from us or at a Santander cash machine).  

 

What you need to do

  • You need to fill in the online application form.  This should take about 5 minutes. 
  • We recommend that you add ‘customerservices@santander.co.uk’ to your email contacts. This should help prevent our emails to you being filtered out by your internet service provider.

 

What we do

  • We aim, within three working days, to process your application and send you an e mail. 
  • This e mail will either be to confirm that we have upgraded your account or to ask for any more information we may need from you before we can complete the upgrade. 
  • Once we have upgraded your account, we will send you, within seven to 10 working days, a welcome pack to your home address.