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ISA information for existing Santander ISA customers

Transferring an existing Santander Cash ISA

If you wish to transfer an existing Santander Cash ISA this can be done simply by completing the transfer form and returning to us at the address below. You will not need to complete a new online application form.

Send your completed form to us using the address below:

ISA Customer Services,
PO Box 1112,
9 Nelson Street,
Bradford, BD1 9NR

We will transfer your existing Santander Cash ISA within five working days of receiving your transfer form and write to you to confirm that the change has been made.  As an existing Santander Cash ISA customer you will continue to be able to use all other details of your account including your existing card, PIN and any telephone and on line banking etc., as normal.

Transferring in an ISA to Santander from another provider.

If you already hold a Santander Cash ISA and would like to transfer in further funds from a Cash ISA you hold with another provider into your Santander Cash ISA, you can do this simply by completing the External ISA Transfer form and returning this to us using the address below:

ISA Customer Services,
PO Box 1112,
9 Nelson Street,
Bradford,  BD1 9NR

If you have more than one Cash ISA that you would like to transfer to us, please complete a separate form for each ISA.

Please note that you can transfer in balances to the Direct ISA and Easy ISA but that the Reward ISA and Flexible ISA do not allow transfers in from other ISAs

Once we've received this completed form from you, we'll need to contact your existing provider, so please allow up to 30 days for the transfer to take place from when we receive your form.  We will write to you to confirm when the transfer has taken place.

Reactivating your Santander Cash ISA

If you haven’t paid into your account for over a year, you’ll need to complete an ISA declaration form.

Please return the form to us using the  address below:

ISA Customer Services,
PO Box 1112,
9 Nelson Street,
Bradford,  BD1 9NR