Legal details

Important changes to Overdraft Fee names from 1st July 2013

Please read the following information it will explain the changes and what they might mean to you - view.

Important information for accounts currently available to open

General Terms and Conditions - view
Current Accounts Important Information: - view
- Pre-Contract information (this is important information that all Banks must give you before you apply for an overdraft (credit) facility)
- Current Account Specific Conditions
- Joint account information

Important information for Under 18s effective from 30th April 2013 and International Student Current Accounts effective from 1st June 2013.

Please read the following information it will explain the changes and what they might mean to you - view.

Before applying, in conjunction with your Terms and Conditions you should also read:

Current Accounts - Switching and Using Your Current Account: - view
- Current accounts User guide
- Switching your account information
Our Terms of Business - view,
Current Accounts Interest Rates and Fees Information - view,
A Guide to the Lending Code for Consumers - view

Your application and credit scoring - view

Important information for accounts no longer available to open

Important changes to your current account from 22 February 2013

Please read the following information it will explain the changes and what they might mean to you - view. If you have any questions relating to these changes, you can find more information here.

General Terms and Conditions - view
Specific conditions for accounts no longer available to new customers - view
Current Accounts Interest Rates and Fees Information - view
Documents for current accounts with Added Benefits and monthly account fee:
- Reward Current Account - view
- Premium Current Account - view
- Family Reward or Travel Reward Current Account - view
- Premier 50 - view

Student Current Account - Insurance information for accounts opened between 5 July 2010 and 15 January 2012:
- Student Current Account Policy Summary - view
- Student Current Account Policy Document - view

Accounts previously opened via Alliance & Leicester

Existing Current Account customers - Important information

If you wish to apply for a new overdraft on an existing account, please read: Pre-Contract Information (accounts no longer available)

Complaints process

At Santander we strive to keep our customers happy, however, we realise that sometimes we make mistakes. Telling us when you are unhappy is important as it means we have an opportunity to put things right and improve the service we offer in the future. Please click here to see our complaints process.

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