It's easy to get in touch. Select the product or service that you would like to discuss. For an instant answer, take a look at our most frequently asked questions.
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Contact us to: |
Number* |
Description |
Opening Times |
|
Report Fraud |
0845 602 1582 |
Credit card: If you believe you've been a victim of credit card fraud, let us know by calling this number. |
24 hours a day, 7days a week |
|
08459 724 724 |
Debit card and all other types of fraud: If you believe you've been a victim of fraud and it did not involve your credit card. |
24 hours a day, 7days a week |
|
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Report a Lost or Stolen Card |
08459 724 724 From abroad: +44 1908 237 963 |
Debit card: Call to report a lost or stolen debit card. |
24 hours a day, |
|
0845 602 1582 From abroad: +44 1512 648 725 |
Credit card: Call to report a lost or stolen credit card. |
24 hours a day, |
|
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Manage your Current Account |
08459 724 724 |
Use our automated Telephone Banking service |
24 hours a day, |
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Speak to one of our |
7am-11pm Mon-Sat |
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Manage your Savings Account |
0845 609 0014 |
Use our automated Telephone Banking service |
24 hours a day, |
|
Speak to one of our |
7am-11pm Mon-Sat |
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Manage your Credit Card |
0845 602 1582 |
Call if your card has been declined. You can also manage your account or query unrecognised transactions. |
7am-11pm Mon-Sat |
|
Get Online Banking help & support |
0845 600 4388 |
Call us if you need help and support to bank online. |
7am-11pm Mon-Sat |
|
Make a new complaint |
0845 600 6014 From abroad: +44 1908 375 039 |
To make a new complaint |
8am-8pm Mon-Sat |
If the number you need is not in the table above, then click the links below to narrow down your search.
| Contact us about: | |
| > Bank Accounts | > Online Banking |
| > Business Banking | > General enquiries |
| > Corporate Banking | |
| > Credit Cards | > Access from Abroad |
| > Insurance | > Complaints |
| > Loans | > Lost & Stolen Cards |
| > Mortgages | |
| > Savings & Investments |
If your query is not urgent and you're registered for Online Banking, why not log on and send us a Secure Message?
Important note on security
We advise you not to include any of your account details if you are emailing us as the information could be intercepted along the way. If you want to discuss any account related information please call us instead and we will be able to deal with your enquiry more efficiently.
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