FAQs & Guides

Our Frequently Asked Questions provide information about your Santander accounts or ongoing applications. We've listed our most commonly asked questions below.

So, if you accidentally go overdrawn and want to avoid charges, pick 'How do I manage my money?' to see how we give you until 4pm to credit your account with cleared funds. To avoid this, let us notify you when your balance drops below a set amount by setting up account alerts.

View our FAQs for further answers about our products and services. 

Our Top FAQs

>How do I set up Alerts?

> How do I notify you of bereavement?

>How do I manage my money?

> How do I update my details?

> What is Mobile Banking?

> How do I use my debit/credit card abroad?

> How do I report a lost or stolen card?

> How do I make a telegraphic transfer?

> How do I close an account?

> How do I get travel money?

> How do I change an overseas address?

 

Frequently Asked Questions (FAQs) -  Important account documents for Alliance & Leicester current account(s) - click here