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Dormant Accounts

Reuniting you with your account

If you think you may have lost or forgotten about an old savings or bank account, we can help. To track down any accounts you may have, simply take one of the following steps:

  • Visit any Santander branch and speak to our team. Please bring any account documentation, such as a passbook or statement. You’ll also need some form of identification, for example a passport or driving licence.

  • Go to http://www.mylostaccount.org.uk  to either complete an online request or download a dormant account form from the site, and send it to Santander at:

 

Santander
Savings Correspondence CST 1
PO Box 1109
Bradford
BD1 5ZJ

Remember – any funds and interest accruing that you may have in a dormant account will always belong to you, no matter how many years have passed.

Unclaimed Assets Scheme
We will participate in the Unclaimed Assets Scheme, set up by the Government under the Dormant Bank and Building Society Accounts Act 2008. If you have not used your account for at least 15 years the balance will be transferred to a fund to be set up by the Government (Reclaim Fund). This fund has not yet been set up, but once it has we will start making transfers. You will always retain the right to reclaim your money.

Useful Information