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Customer Services

Please don't hesitate to contact us with any queries, or to keep us informed if you change the nature of your business, your business name, address or contact details.

Contacting us by fax or phone

Customers with the following accounts:

- Base Rate Beater

- Cash Management

- Client Account

- Instant Savings

- Closed to sale deposit accounts

- Corporate Current Accounts

Phone: 0844 800 1111*
Fax: 0151 966 2005
Textphone for hearing/speech impaired: 0800 056 4004*
Lines are open Monday to Friday, 8am to 5:30pm.

Customers with the following accounts:

- Business Reserve

- Corporate Bonus

Phone 0845 606 6358*
Fax 0845 606 6351
Lines are open Monday to Friday, 9am to 5pm

Customers with the following account:

- Time Deposit accounts

Phone: 0207 756 5515*
Fax: 0207 391 7344
Lines are open Monday to Friday 9am to 5pm

Contacting us by post

You can write to us at the address below. Please quote your account number on all correspondence.

Santander Corporate Banking
Customer Services Team
Bridle Road
Bootle
Merseyside
L30 4GB

Online Banking customers

MyBusinessBank customers

Registered MyBusinessBank customers can contact the Help Desk on 0844 800 4800* between 8am - 6pm Monday to Friday and 8am - 2pm Saturday.

For further details, download our factsheet:
MyBusinessBank - Online Banking

Access your MyBusinessBank account here.

eBanking customers

Registered eBanking customers can contact the Help Desk on 0845 600 4388* between 7am - 11pm Monday to Saturday and 9am - 9pm Sunday.

Access your eBanking account here.

Please note that Alliance & Leicester Commercial Bank became part of Santander in October 2008 and our MyBusinessBank website is still branded Alliance & Leicester Commercial Bank.

*For information on call charges please see call charge information