Transferring Funds

If you have more than one card-based account, or an e-mortgage account, we can link them so you can get all balance and transaction details whenever you log on to Online Banking, use telephone banking or at a Santander cash machine.

For more information take a look at our Online Banking demo, or if you have any problems / questions when transferring funds please give the Helpdesk a call on 0845 600 4388* or +44 1908 238013 from abroad, 7am - 11pm Mon-Sat and 9am-9pm Sun.

Choose from the following options to learn more about transferring funds using Santander Online Banking:

I want to move money between my linked Santander accounts

There are a number of ways to transfer money between linked accounts:

1) Quick Transfer:

You can perform a 'Quick Transfer' from anywhere in the Online Bank there is a 'Quick Transfer' box on the left hand side of the screen.

• From the first drop down box, select the account you wish to transfer from.
  
• From the second drop down box, select the account you wish to transfer to.
  
• Enter the amount you wish to transfer and select 'Go'.
  
• You'll then be taken to a confirmation page. If you're happy with the details. Select 'Confirm'.

Click here to view our 'Quick Transfer' demo'

2) Using the 'Payments & Transfers' tab

From 'My Accounts' select the 'Payments & Transfers' tab.

• Choose 'Transfer between my accounts' from the left hand menu.
  
• From the first drop down box, choose the account you wish to transfer from.
  
• From the second drop down box, choose the account you wish to transfer to.
  
• Choose if you wish to have the amount taken immediately or on a specific date.
  
• You'll then be taken to a confirmation page. If you're happy with the details. Select 'Confirm'.

Click here to view our 'Managing Money' demo

Pay a bill, pay a standing order, transfer funds to someone else's Santander Account, or transfer funds to a non-Santander Account:

If this is the first time you want to make this transaction, you will need to set up a new payee.   This transaction will use a One Time Passcode (OTP) for authentication purposes.

More information on OTP can be found by viewing our Online Banking FAQs which also includes our demo.

To set up a new payee:

Before you start, make sure that you have the payee's sort code and account number to hand.

Some accounts, such as cash ISAs, don't allow online transfers to non-Santander accounts.

Please check your terms and conditions.

• From 'My Accounts' select the 'Payments & Transfers' tab.
  
• Select ' Set up a new payment' from the left-hand menu.
  
• Choose from the list:
  
  • Pay a new bill
    
  • Pay a new person
    
  • Set up a standing order
    
    
• Complete the easy to follow form and click 'Continue'.
  
• Confirm the details of your instruction are correct; enter the OTP code that will have been sent to your registered mobile phone and click 'Confirm'.

If your payment is being sent by Faster Payments, your request will usually be processed within 2 hours but may take until the next day to show in your transactions subject to normal bank checks. More information on Faster Payments can be found here.

To set up a new Standing Order

Before you start, make sure that you have the payee's sort code and account number to hand.

• From 'My Accounts' select the 'Standing Orders' tab.
  
• Select ' Set up standing order' from the left-hand menu.
  
• Choose from the list:
  
  • Regular transfer between Santander accounts.
    
  • Regular payment between my account to another UK account.
    
    
• Complete the easy to follow form and click 'Continue'.
  
• Confirm the details of your instruction are correct, enter the OTP code that will have been sent to your registered mobile phone and click 'Confirm'.

If your payment is being sent by Faster Payments, your request will usually be processed within 2 hours but may take until the next day to show in your transactions subject to normal bank checks.   More information on Faster Payments can be found here.

To pay someone you have paid before:

Quick Transfer:

You can perform a 'Quick Transfer' from anywhere in the Online Bank there is a 'Quick Transfer' box on the left hand side of the screen.

• From the first drop down box, select the account you wish to transfer from.
  
• From the second drop down box, select the account you wish to pay.
  
• Enter the amount you wish to pay and select 'Go'. NB: This will keep the same payment reference as you used when you set the payment up.
  
• You'll then be taken to a confirmation page. If you're happy with the details. Select 'Confirm'.

Click here to view our 'Quick Transfer' demo'.

If your payment is being sent by Faster Payments, your request will usually be processed within 2 hours but may take until the next day to show on your statement subject to normal bank checks. More information on Faster Payments can be found here.

Using the 'Payments & Transfers' tab

From 'My Accounts' select the 'Payments & Transfers' tab.

• Choose 'Pay or view existing payees' from the left hand menu.
  
• Choose the account you wish to make the payment from.
  
• A list of your existing payees will be shown.
  
• In the 'Actions' column next to the payee you wish to pay, choose 'make a payment' from the drop down box.
  
• Complete the amount and choose if you want it to be taken immediately or on a set date and click 'continue'.  NB this will keep the same payment reference you last used.  To change this, go back to the 'Actions' column and choose 'amend payee' and follow the instructions.
  
• You'll then be taken to a confirmation page. If you're happy with the details. Select 'Confirm'.

Click here to view our 'Bills and Payments' demo.

If your payment is being sent by Faster Payments, your request will usually be processed within 2 hours but may take until the next day to show on your statement subject to normal bank checks. More information on Faster Payments can be found here.

I have an ISA with another company, how do I transfer it to Santander?

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