Get help from one of our specialists
If you have a general enquiry and you are logged on to Online Banking, you can send us a 'Secure Message'. Alternatively, you can also contact us by email. Please remember, if emailing, not to include any account related information for security purposes.
To get help please select the correct option for you from the table below;
New mortgage customers
|
For contact |
Online |
Phone |
Branch |
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Buying your first home |
Speak to a mortgage specialist 0800 023 2761 Opening times 8am - 9pm Mon - Fri 8am - 4pm Sat |
Book a branch appointment |
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Moving home |
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Remortgaging to us |
Existing mortgage customers
|
For contact |
Online |
Phone |
Branch |
|
Moving home |
0800 092 3881 Option 1 - Santander Opening times 8am - 9pm Mon - Fri 8am - 4pm Sat Option 2- Alliance & Leicester Opening times 9am - 7pm Mon - Fri 9am - 1pm Sat |
Book a branch appointment |
|
|
Borrowing more with an Additional Loan |
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Changing your current deal |
Not available in branch. Please contact us by phone. |
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Query on your existing mortgage |
0845 600 3530 |
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Query on your interest only mortgage |
0845 605 3638 |
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Online mortgage support |
|
0845 600 4388 |
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YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.