Below are the most commonly asked questions about Credit Cards, if you can not find the answer to your question, simply follow the table below.
> How do I check the progress of a recent Credit Card application?
> How do I pay off my credit card?
To help us respond to your call more efficiently, please call the most appropriate number from the list below.
|
For contact about: |
Telephone: |
Opening times: |
| Checking the progress of a recent application | Click here | |
|
Apply for a new Credit Card |
0800 389 9905* |
8am-9pm Mon-Fri, 8am-4pm Sat |
|
Customer service |
0845 602 1582* |
7am to 11pm Mon-Sat |
|
Online Credit Card support |
0845 602 0350* |
8am to -8pm Mon-Sat |
How do I pay off my Credit Card?
You can make a payment in a number of different ways. You can pay online direct from your account by quoting:
Sort Code: 09-00-99
Account Number: 01000007
Reference: Your Credit Card Account number
You can send a cheque, payable to the primary cardholder, followed by your card number (for example: Mrs Smith 5286 8901 2345 6789) to:
Santander Cards Limited
PO BOX 57329
Prescott Street
London
E1 8WF
Please remember to write your Credit Card account number on the back of the cheque.
You can pay at any Santander branch by cash or cheque, using the payment slip at the bottom of your statement.
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