To help you get an instant answer to your question, why not view our FAQs?
If you have a general enquiry and you are logged on to Online Banking, you can send us a 'Secure Message'. Alternatively, you can also contact us by email. Please remember, if sending an email, not to include any account related information for security purposes.
To help us respond to your call more efficiently, please call the most appropriate number from the list below.
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For contact about: |
Telephone*: |
Opening times: |
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Checking the progress of an existing application |
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Apply for a new Current Account |
0800 707 6692 |
8am - 9pm Mon-Fri 8am - 4pm Sat |
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Apply for a new Youth or Student current account |
You can only apply online or in branch for these accounts |
Apply for Youth account |
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Apply for a Basic Current Account |
You can apply by post only |
Go online to find out more and print off an application form |
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Managing your account |
08459 724 724 |
Automated Telephone Banking: 24 hours 7 days per week |
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Speak to one of our advisors: 7am - 11pm Mon-Sat 8am - 10pm Sun |
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Online Banking support |
0845 600 4388 |
7am - 11pm Mon - Sat 9am - 9pm Sun |
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Apply for Card Protection |
0844 848 5293 |
9am - 8pm Mon-Thu 9am - 7pm Fri 9am - 5pm Sat |
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Card protection support line |
0844 848 2914 |
24 hours 7 days per week |
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Card transaction queries |
08459 724 724 |
Automated Telephone Banking: 24 hours 7 days per week |
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Speak to one of our advisors: 7am - 11pm Mon-Sat 8am - 10pm Sun |